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Atlys New Zealand Visa

I recently applied for New Zealand visitor visa via Atlys. A friend told me that New Zealand visa process is very time consuming and they ask a lot of documents, so considering my busy schedule I decided to outsource it to Atlys.

Main reasons to apply with them were:
  1. Claimed guaranteed visa within a month (of applying).
  2. Claimed 97.9% success rate (based on the income and other documents that I provided). Can vouch that it's definitely a gimmick now.
Anyways long story short, applied for a visa around 10-12 days back, got a decline letter from the New Zealand embassy yesterday stating that I didn't show enough ties to my home country and hence visa was declined. One interesting thing I noted though in the decline letter was that my DOB was incorrect. So now I am curious to see my original application that was submitted by Atlys on behalf to the New Zealand embassy. To do that I need the Real Me account credentials. These credentials are used by Atlys (or even VFS) to submit the application on the applicants behalf.

However, since Atlys has no telephonic customer care, I tried dropping an email to my application manager, but he has stopped responding after the rejection. Dropped 3 emails to no avail.

I am posting this here seeking advice on 2 things:
  • How can I get the Real Me credentials from Atlys? And in case I can't, Is it fine if I create a new account for the re-application?
  • What more documents can I submit to prove my ties to my homeland? Documents previously submitted include
    • House Registration Papers [2 properties]
    • Maintenance Bills
    • Electricity Bills
Thanks in advance for your help and yes avoid Atlys.

Note - I am travelling solo and joining an India based group once I land.
 
All these agents are same, had used Visa2Fly last year for my Schengen VISA considering they were being advertised on Vistara/Ixigo’s website and it was my first time applying for Schengen VISA and they had multiple issues from minor mistakes in application form, to an unrealistic itinerary, to messing up inter Europe travel dates wrt Itinerary they themselves prepared, just 6 lines of cover letter(which I thought would be enough but later found out wasn’t), different application number on VFS appointment and VISA application form which all lead to ultimate VISA rejection, my mistake over here was that I was over confident and placed blind trust in them and ignored the mistakes they had made as they were like we do it regularly this doesn’t matter that doesn’t matter.

Immediately after VISA rejection I booked another slot myself, researched places I wanted to visit using ChatGpt and Google, prepared a 3-4 page of cover letter highlighting my occupation details, my salaries and investments, strong reasons to come back to India, included day by day activities and very detailed itinerary, booked fully refundable hotels using MakeMyTrip and the VISA was granted within 2 days.

Learnt that these all VISA agencies are just hiring fresh college grads with zero travel experience and the funny thing is they have a 4.6 rating on google with over 1000+ reviews, not sure how they get these reviews
Hey, I totally understand. I did get my entire families Singapore & UAE visas from Visa2Fly when they had a tie up with Vistara and the service was quite good. I was very happy with the agent assigned to my case and the way he proactively kept me informed of the entire process and even home delivered the visa copies.

But these are very straightforward visas to get and majority of the population travels to these places hence the large number of good reviews. I believe when it comes to tricky places like US, UK, Australia, Schengen and NZ you need companies/agents with extensive experience and knowledge or you are better doing it yourself.
 
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