AU bank kyc errror due to existing cif

[Dinesh kama]

i had au bank account earlier and closed it when it converted to normal Savings account from zero balance account. now i wanted to apply AU LTF card but while applying online getting error that need to go to nearest branch to complete kyc. after going to branch they are unable to do kyc as account already closed and CIF existed. i have given documents to open 25k savings account just to bypass this error but branch people are couldn't able to open account and saying they sent mail to technical team and wait for revert. its been many days since there is no update. i complained to RNO and PNO of AU but no one is bothered to look into my technical issue.

 

[D₹V]

@deep@vie aap AU me ho na?

 

[deep@vie]

@deep@vie aap AU me ho na?

Yes @D₹V
AU doesn't issue cards to someone who has closed account.
I've guided @Dinesh kama to open an account in order to secure a card.

 

[varun__goel_]

Yes @D₹V
AU doesn't issue cards to someone who has closed account.
I've guided @Dinesh kama to open an account in order to secure a card.

Ye kya ajeeb rules hai yrr 🥴
Mne bhi apna acc band kraya tha🤦🤦
Isn't there any other way than opening new acc? Thought of applying it in future. Saved a cibil hit🤣 Thanks OP🫶

 

[ccdc]

i had au abhi account...closed it long back...now constantly receiving whatsapp messages that kyc is pending...do it else card will be blocked...when i click on kyc and submit details...it says no au abhi account associated with this pan....anyone any idea what to do?

 

[Dinesh kama]

i had au abhi account...closed it long back...now constantly receiving whatsapp messages that kyc is pending...do it else card will be blocked...when i click on kyc and submit details...it says no au abhi account associated with this pan....anyone any idea what to do?

i think your case also similar to mine. not able to do rekyc for closed account. i tried opening savings account again but its allowing me either in online and in offline at branch too. i think AU bank technical team is not doing job great.

 

[PRASHANTTHAKUR]

Same issue, if anyone have any solution just update us.

 

[asahi]

i had au bank account earlier and closed it when it converted to normal Savings account from zero balance account.

May I know why it’s converted to normal account, is it you or zero balance accounts will be converted to normal accounts automatically after certain period of time by bank?

 

[Sahilhenzy]

May I know why it’s converted to normal account, is it you or zero balance accounts will be converted to normal accounts automatically after certain period of time by bank?

Before Au Digital account Au used to work like that only. There was one application from there the accounts was used to open zero balance but as soon you complete the KYC it's get converted to Regular account.

However they have discontinued that application as of now. Now they are opening a true zero balance account.

 

[deep@vie]

i had au abhi account...closed it long back...now constantly receiving whatsapp messages that kyc is pending...do it else card will be blocked...when i click on kyc and submit details...it says no au abhi account associated with this pan....anyone any idea what to do?

Visit branch, no other wayout

 

[deep@vie]

Ye kya ajeeb rules hai yrr 🥴
Mne bhi apna acc band kraya tha🤦🤦
Isn't there any other way than opening new acc? Thought of applying it in future. Saved a cibil hit🤣 Thanks OP🫶

Ek bar card close kr dia to dubara card issue nhi krte hain

 

[deep@vie]

Same issue, if anyone have any solution just update us.

Go to branch

 

[varun__goel_]

Ek bar card close kr dia to dubara card issue nhi krte hain

Aisa bhi hai🫡😆
Waah re AU😂

 

[ashwinkashwink is verified member.]

AU have lots of weird policies 😕😟

 

[Dinesh kama]

May I know why it’s converted to normal account, is it you or zero balance accounts will be converted to normal accounts automatically after certain period of time by bank?

they only converted bro. they said like within 1 year i will have to convert. same thing happened for me for fincare bank as well i closed that too. kotak 811 account also they asked to convert to edge account but i didn't agree so its still 811 zero bal account. dbs digibank also converted from zero bal to 10k amb now. need to close this as well. nothing is permanent in banking

 

[prashhant]

they only converted bro. they said like within 1 year i will have to convert. same thing happened for me for fincare bank as well i closed that too. kotak 811 account also they asked to convert to edge account but i didn't agree so its still 811 zero bal account. dbs digibank also converted from zero bal to 10k amb now. need to close this as well. nothing is permanent in banking

I'm kotak 811 Zero customer since 2019 and bank never asked me to convert.

 

[yobro]

i had au bank account earlier and closed it when it converted to normal Savings account from zero balance account. now i wanted to apply AU LTF card but while applying online getting error that need to go to nearest branch to complete kyc. after going to branch they are unable to do kyc as account already closed and CIF existed. i have given documents to open 25k savings account just to bypass this error but branch people are couldn't able to open account and saying they sent mail to technical team and wait for revert. its been many days since there is no update. i complained to RNO and PNO of AU but no one is bothered to look into my technical issue.

How can they convert ur account?
I also have digital savings account will they convert my account to normal savings account?

 

[yobro]

I was going through this post-

AU bank kyc errror due to existing cif

i had au bank account earlier and closed it when it converted to normal Savings account from zero balance account. now i wanted to apply AU LTF card but while applying online getting error that need to go to nearest branch to complete kyc. after going to branch they are unable to do kyc as...

www.technofino.in

This person said that his account got converted to normal savings account.
How can they convert account?
I also have digital savings (zero balance) account with AU.

 

[Strange]

How can they convert ur account?
I also have digital savings account will they convert my account to normal savings account?

If you have opened Digital zero balance savings account then don't worry it won't be converted to a regular savings account.

 

[Dinesh kama]

update... new account is opened with full kyc option while opening account using their app digitally. bank employees not aware of this earlier. customer support team suggested this to me after any months. government banks are way better than AU