Axis Atlas retention offer

[ak1423]

Did anyone get some retention offer for Atlas?. I have renewal pending in September.will they offer some miles if I ask or do they directly close the card

 

[drsel]

It's quite risky.
Recently when I asked for retention points, they directly closed two cards at one time.
Needless to say, they did not give me any retention points

Then I had a big hassle to get the 2 cards reinstated.

Maybe because I am a true burgundy member they reinstated the cards, but they may not do it for everybody.

Please Mark this as your solution and give me Max points for my reputation thank you

 

[BVCBVC is verified member.]

Atlas, Magnus they are closing without giving any retention. I have got retention (3000 CV points) for CV Gold card and closed a week later. As Insurance and many spends are not considered for milestones.

 

[drsel]

Did anyone get some retention offer for Atlas?. I have renewal pending in September.will they offer some miles if I ask or do they directly close the card

Thanks for marking it as your solution but you forgot to give me Max points for reputation

 

[sudoabhi]

they directly closed two cards at one time.

Why why ?
Can they close 2 cards just like this? were you asking them for retention on both of these cards?

 

[drsel]

Why why ?
Can they close 2 cards just like this? or were you blackmailing them with both of your cards?

I only asked for retention benefits.
what blackmail are you talking about?

 

[ashwinkashwink is verified member.]

Did anyone get some retention offer for Atlas?. I have renewal pending in September.will they offer some miles if I ask or do they directly close the card

One my friend recently got retention bonus of 5000 ER's and even joining fee reversal on 2nd attempt for his privilege card.

 

[sudoabhi]

what blackmail are you talking about?

you got offended bro. sorry my bad.
I meant to ask, whether you were asking for retention benefits on both your cards or only one

 

[drsel]

you got offended bro. sorry my bad.
I meant to ask, whether you were asking for retention benefits on both your cards or only one

I was asking for retention benefits on 5 cards, and they closed 2

 

[Chacha_vidhayak]

Did anyone get some retention offer for Atlas?. I have renewal pending in September.will they offer some miles if I ask or do they directly close the card

Axis is not like amex today i called the Cs for retention offer and they said wait a min we don’t know anything like this just pay fees and get ur card renewed.

 

[Nemesis]

Axis is not like amex today i called the Cs for retention offer and they said wait a min we don’t know anything like this just pay fees and get ur card renewed.

Burgundy or other higher cs direct line might be knowledgeble on this