Axis Bank Customer Care reply on CIBIL enquiry removal

[CyberPsych]

I have raised a CIBIL enquiry removal request to Axis customer care because there was a CIBIL enquiry entry after the day I applied for FK Axis card on May 25 (duplicate entry on May 26). Same happened for HDFC Card too, 1 month later. Now Axis bank customer care said it will be automatically updated in the next cycle, when I generated the report just yesterday. Are they saying this because the coming month is the 3rd month and CIBIL enquiry will be removed? Or they're just passing my conversation to next month? I suspect this process is not automatic and I think they're lying. Please share your thoughts. I want to e-mail HDF for the same now.

 

[SSV]

True even I got confused then I was about to remove post and merged with some other thread but then that didn't existed and then this original thread is of August 2023 so New OP shouldn't have created a thread cause oneone have asked this before and original OP thread is of different but do answer the question of removal of duplicate cibil hit. And plus this thread isn't over page 2. So it work here. It not perfect that will do for now.

I understand, for this thread no issues..
Just take this as a user feedback and see, if they can allow to see a message ,saying that a new thread was merged with this thread kind of message to normal reader also..thanks

 

[LordPSN]

I also got the duplicate cibil entries (both) removed for Axis Airtel card, emailed directly to PNO. So eventually got this card with no cibil hit 🙂

Can you share the mail body?

 

[Baki]

Do anyone know how to remove bob enquiries?

 

[coolguy1]

Do anyone know how to remove bob enquiries?

Here's the email: pno@bobfinancial.com

 

[Unleash]

Can you share the mail body?

Here it is (ChatGPT zindabad)

Hello,

I hope this email finds you well. I recently applied for an Axis Airtel credit card, and I am pleased to inform you that my application has been approved, and the card has been delivered.

While reviewing my CIBIL score, I observed that there were two inquiries made by Axis Bank for the credit card application. I would like to request your assistance in removing the duplicate inquiries from my credit report.

I have attached CIBIL report for your reference.

I appreciate your prompt attention to this matter and thank you for your assistance in maintaining the accuracy of my credit information.

 

[sidmal]

I applied for Airtel Axis yesterday and successfully did vKYC yesterday. Yesterday there was 1 Cibil hit.
Today I got message that vKYC failed and physical verification is required.
In the evening, physical verification was successfully done but just now got notification that another Cibil hit done.
So in 2 days, 2 Cibil hit for same Axis Airtel card.
Any way to remove duplicate CIBIL hit?

Since its Axis we're talking about, get used to a long period of pain, expectaion, hopefulness, depression and stress in the coming days/weeks (or more than a month like me). As others have suggested, contact their PNO.

 

[CyberPsych]

Any update? Is it removed?

Yes. I had issues with HDFC too. Now both the banks suppressed even the valid enquiry hits too.

1 Axis card - 2 hits
1 HDFC CC offers check - 1 hit
2 HDFC cards - 4 hits total

All 7 enquiries removed for me now.