Axis bank vistara co-branded credit cards joining fees reversal offer 15th Nov to 31st Dec 2022

[TechnoFinoTechnoFino is verified member.]

Hello everyone,
Axis bank is back with it's joining fees reversal offer for its all three vistara co-branded credit cards.
It's a spend based joining fees reversal offer. You have to spend X amount of money within first 90 days of card setup.
For Axis Vistara Credit Card- You have to spend ₹30,000 within 90 days.
Axis Vistara Signature- Spend ₹60,000 within first 90 days.
Axis Vistara Infinite- Spend ₹1,20,000 within 90 first days.

Offer fulfilment date - by 30th May, 2023.
You'll get welcome benefits as per card features.



It's the best time if you were planning to get axis vistara co-branded credit card. Apply early to get extra time for spends.

Here is the terms and conditions of this offer-



Official t&c pdf attached.
Offer link- https://www.airvistara.com/in/en/club-vistara/about-cv/current-offers/axis-fee-waiver

 

[hs23]

Waiting for this offer for 2023. In contact with Axis RM. I will update once i receive reply.

Any update on this?

 

[tryabp]

Any update on this?

no, no offer from axis this year.

 

[aryanexpedition]

I just spoke to Axis customer care to either waive the annual fees on the Vistara Card or cancel my card. My payment due date is 11th Jan, 3 days away. Surprisingly, they said I cannot go ahead with cancelation without making payments of due amount, which in fact is the Annual fees + GST. She said if I would have requested for cancelation before the annnual fees was levied, it would still have been possible but now I cannot cancel my card. How absurd is this? I mean I want to cancel the card since I do not want to continue by paying Annual Fees but what they're saying is - clear the dues first(pay the annual fees) and then cancel if you want!! Anyone knows how I should proceed, please help

 

[V360V360 is verified member.]

I just spoke to Axis customer care to either waive the annual fees on the Vistara Card or cancel my card. My payment due date is 11th Jan, 3 days away. Surprisingly, they said I cannot go ahead with cancelation without making payments of due amount, which in fact is the Annual fees + GST. She said if I would have requested for cancelation before the annnual fees was levied, it would still have been possible but now I cannot cancel my card. How absurd is this? I mean I want to cancel the card since I do not want to continue by paying Annual Fees but what they're saying is - clear the dues first(pay the annual fees) and then cancel if you want!! Anyone knows how I should proceed, please help

No that's incorrect.

Ask them to connect your call to Supervisor - was in the same situation- my entire annual fees + GST waived off and then the card was cancelled.

Also, use this ss incase they don't listen:

 

[tryabp]

I just spoke to Axis customer care to either waive the annual fees on the Vistara Card or cancel my card. My payment due date is 11th Jan, 3 days away. Surprisingly, they said I cannot go ahead with cancelation without making payments of due amount, which in fact is the Annual fees + GST. She said if I would have requested for cancelation before the annnual fees was levied, it would still have been possible but now I cannot cancel my card. How absurd is this? I mean I want to cancel the card since I do not want to continue by paying Annual Fees but what they're saying is - clear the dues first(pay the annual fees) and then cancel if you want!! Anyone knows how I should proceed, please help

You have right to cancel the card. They will surely cancel the renewal fees and give you final amount to pay. In case you want to keep the card, there is no loss i see as you will get renewal benefit in vistara voucher so its not total waste of money.

 

[FinoGuy]

I just spoke to Axis customer care to either waive the annual fees on the Vistara Card or cancel my card. My payment due date is 11th Jan, 3 days away. Surprisingly, they said I cannot go ahead with cancelation without making payments of due amount, which in fact is the Annual fees + GST. She said if I would have requested for cancelation before the annnual fees was levied, it would still have been possible but now I cannot cancel my card. How absurd is this? I mean I want to cancel the card since I do not want to continue by paying Annual Fees but what they're saying is - clear the dues first(pay the annual fees) and then cancel if you want!! Anyone knows how I should proceed, please help

Get this in written in mail, then they've to pay 500rs per day post 7days for violating rbi guidelines!.
Paisa hi paisa hoga... 🤣

 

[aryanexpedition]

Thanks a lot for your considerate responses, I truly appreciate them. I'll try calling them tomorrow again and see how it goes. Will update here thereafter.

 

[aryanexpedition]

No that's incorrect.

Ask them to connect your call to Supervisor - was in the same situation- my entire annual fees + GST waived off and then the card was cancelled.

Also, use this ss incase they don't listen:

View attachment 39618

You have right to cancel the card. They will surely cancel the renewal fees and give you final amount to pay. In case you want to keep the card, there is no loss i see as you will get renewal benefit in vistara voucher so its not total waste of money.

Thank you. Icalled again today and asked to transfer to the Retention team. Told the agent about my issue to either make it free for this year by reversing the fees, or cancel my card. He offered me a retention bonus of 3,000 points instead if I continue.
In hindsight, since I ended up receiving the reversal of joining fees last year, it makes some sense of continuing with the card now even though I couldn't utilise my business class voucher and it got wasted. With 3,000 CV points retention + one more year of being CV gold + 1 business class voucher, I changed my mind to cose the card and took the retention offer. No idea how its gonna go for my Magnus that may be due for annual fees in March 2024; might request for cancelation next month to ensure similar issues do not crop again, but I doubt I'll receive any retention on Magnus since my spends have only been ~ 5 Lacs on Magnus.
Thanks again to everyone who was considerate to share their experience and offer tips on how to navigate this situation.

 

[tryabp]

Thank you. Icalled again today and asked to transfer to the Retention team. Told the agent about my issue to either make it free for this year by reversing the fees, or cancel my card. He offered me a retention bonus of 3,000 points instead if I continue.
In hindsight, since I ended up receiving the reversal of joining fees last year, it makes some sense of continuing with the card now even though I couldn't utilise my business class voucher and it got wasted. With 3,000 CV points retention + one more year of being CV gold + 1 business class voucher, I changed my mind to cose the card and took the retention offer. No idea how its gonna go for my Magnus that may be due for annual fees in March 2024; might request for cancelation next month to ensure similar issues do not crop again, but I doubt I'll receive any retention on Magnus since my spends have only been ~ 5 Lacs on Magnus.
Thanks again to everyone who was considerate to share their experience and offer tips on how to navigate this situation.

Thts great offer! You should have negotiated for 4000 CV points to cover 1 way ticket.

 

[Venky]

We still getting CV for insurance spends? My renewal is today so kinda need a quick assured response. The insurer is Star health and I am not sure about the MCC. The customer care has asked me to call after 2 hours. 😒

 

[KunalJ]

Have you noticed any increase in award ticket availability. I am guessing a lot of cards would have closed post the expiry of cards issued under 1st year free offer.

 

[tryabp]

Have you noticed any increase in award ticket availability. I am guessing a lot of cards would have closed post the expiry of cards issued under 1st year free offer.

Vistara also promised to increase award tickets availability.

 

[rutgersbach]

We still getting CV for insurance spends? My renewal is today so kinda need a quick assured response. The insurer is Star health and I am not sure about the MCC. The customer care has asked me to call after 2 hours. 😒

Well it's too late to be of any help to you but for anyone else wondering: no, no points on insurance now. But it should still count towards Milestone spends. @Venky did you pay your insurance? Did it count towards milestone spends?

 

[laser00]

Was able to call and get 3000 CV points as retention offer

 

[laser00]

How long does it take to get the 1 Biz Voucher after fee payment. Also the CV status upgrade to gold would happen at the same time?