Axis debit card blocked automatically and disappeared from axis mobile

[Batmanbaba]

Yesterday evening i was doing transaction using my debit card… Two transactions went through easily… The third one failed… And I received a sms that debit card has been blocked…. And after 2-3 hours the debit card disappeard… By itself… Called customer care.. They saying you requested for blocking my card… Which I didn’t do… Yesterday only the debit card charges also deducted… They have created a service request on my complaint… Will the debit card get restored…??



Have used many bank debit cards… Never faced such… Strange situation….

 

[Batmanbaba]

All other levels are really not useless. Most of them have limited authority 😐

That is why I complain straight to nodal officer... In a day Or two... My bm calls me politely.... Listen to the issue and resolve it the same day... And then send back to nodal that issue is resolved... Try that normally by visiting branch or any other level below nodal officer...