Axis FK Card Closed, Still Showing in FK App

[metal_heart]

Hi All,

I had FK Axis Card. I applied it at launch (FYF). In an year I realized, it didn't even use it much. Primarily, I'm more comfortable using Amazon, and if I buy something from FK (during sales) most card like SBI/ICICI/HDFC have discount. As, I wasn't using it much, so closed it (requested them for LTF, but they denied). The card was closed and report to CIBIL as closed in 2 months. However, 10 months down the line, it still shows as active card in FK app.

I have reached FK team multiple times (via various channels) and every time they reverted, it's showing Active from AXIS, and they fetch info from Axis. On the other hand, Axis has clearly closed and CIBIL shows as closed.

Though it doesn't bother much, but if (in future), It is offered as LTF, I may want it and don't want it gets messed up at that time. or FK (then) doesn't show correct card.


Has anyone faced this situation? Any advise how to take it forward.

 

[Sudhir2singh]

Just ask them to delink your mobile number from that closed card after getting NOC and card will be gone from Flipkart app.

 

[jack333]

So i should ask axis bank to delink my mobile number from the closed card?

 

[AshishR]

So i should ask axis bank to delink my mobile number from the closed card?

Do it and post here result

 

[jack333]

Has someone else also tried this trick?

 

[jack333]

Just ask them to delink your mobile number from that closed card after getting NOC and card will be gone from Flipkart app.

The trick given by @Sudhir2singh worked. i asked axis people to delink it. It took around 5 days. Now its gone from flipkart app

 

[ARV]

For me its the other way around, I have the card. I applied from Flipkart app, it showed for some time. Now i am not able to see it. It shows please complete KYC. I am not bothered too much as i still get the cashbacks.

 

[BlueFlash]

The trick given by @Sudhir2singh worked. i asked axis people to delink it. It took around 5 days. Now its gone from flipkart app

If your memory serves, do you recall whether you had reached out to the Axis folks via mail or call for de-linking your closed Axis Flipkart CC ?

 

[jack333]

If your memory serves, do you recall whether you had reached out to the Axis folks via mail or call for de-linking your closed Axis Flipkart CC ?

I wrote to pno

 

[dopodo]

I asked Flipkart to remove it. They removed the card

 

[helloworld]

I asked Flipkart to remove it. They removed the card

they just hide card details (its not complete backend removal, you just cant see). btw, you'll never apply that card from fk app again. Only through axis website.

 

[BlueFlash]

Still shows this, even though Axis doesn't have the card listed in it's app. Also, PNO confirmed that the card has been closed permanently and the mobile number has been de-linked. Do I need to reach out to Flipkart here ?

 

[helloworld]

View attachment 71472Still shows this, even though Axis doesn't have the card listed in it's app. Also, PNO confirmed that the card has been closed permanently and the mobile number has been de-linked. Do I need to reach out to Flipkart here ?

As mentioned above, flipkart just removes this pop-up, so you'll no longer see the details but that doesn't remove anything in backend, and you can't apply this card from "Flipkart app". you can apply other ways, no issues. SO, I suggest avoid the hassle and let it be. In future, if you apply again then work to link that new card.