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Axis Flipkart card not getting 4% on Swiggy (UPDATE: Got cashback from PNO!)

Can someone take a look at this statement and tell me if I am missing something?

Everything that says "BUNDL TECHNOLOGIES" below is actually Swiggy. However, for every transaction I have gotten only 1.5% ???

Additionally, on 04/12/2023 there is a BUNDL TECHNOLOGIES PVT transaction, "DEPT STORES" for Rs. 656, for which I have received Rs. 26 which is 4%

I don't understand the above. Axis bank's customer care says "BUNDL is not SWIGGY" , so I will get 1.5% , which seems like a downright fraud because everything BUNDL is actually swiggy. But according to axis bank customer care logic, BUNDL TECHNOLOGIES PVT should also get 1.5%, but there I have received Rs. 26 for Rs. 656


1702920569623.png

The above is just in the PDF statement received in the email. However, in the web UI it does say SWIGGY

Take a look at the following -

The first charge in the statement for Rs. 829 looks like this 1702920751751.png where it clearly says BUNDL TECHNOLOGIES P, WWW.SWIGGY.IN, IN

Similarly, the last transaction for Rs. 364 looks like this 1702920788533.png so they _know_ it is Axis.

Don't judge, but as you can see there's a lot of Swiggy transactions in there. Yeah in theory I can get a different card, go for one of the 10% swiggy cards or whatever, but for now this is what I have. I have had the flipkart card for a while now, wonder how much I have been losing ?

Anyone else see this behavior? Is this another one of "will get in the next statement" shenanigans?
 

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