Axis Flipkart Cashback Query

[LJGIBBS]

I got my first axis flipkart card this month with total limit of 40,000. I had ordered a Treadmill for 39,999 on 13th March (Yet to be delivered). I have paid about 35000 to my credit card to reduce my utilization. Today price of treadmill got reduced to 37,500, so I placed a new cash on delivery order after contacting seller and flipkart about any issue. Now my concern is:-
1. If I get refund for my first order after bill generation (on 20th March), will the cashback be reversed in next statement ??
2. If I use "Pay Rs.37,500" for the second COD order (in Flipkart Order history), or I "pay using link" during time of delivery, will it give me 5% cashback.
@Batmanbaba @Wealth is my birth right! anyone else who uses Flipkart card please help.. TIA

 

[Fracture_fixer]

So, finally have made a fresh prepaid order for 37,500.. (Will get 1850 odd cashback). And then will see, if the refund for cancelled order of 39,999 gets counted as bill payment after statement generation or not.. Will update all of you guys..

as far as my experience, Axis is very correct in crediting and debiting cashback... I booked a flight through MMT on october 2022 through Flipkrt card but could not travel due to an emergency. I got refund of just the Airport tax part in January (after 3 billing cycles) for which 1.5% cashback corresponding to the amount refunded was debited from total cashbacks of january.

 

[LJGIBBS]

UPDATE :: Statement was generated on 20th March for 37,500. On 21st March refund of 39,999 was initiated by flipkart which today reflected in my current (April) statement. Bill is paid as 'Pay Bill' option on axis app says pill paid. Also confirmed from the customer care that I don't need to pay anything..
So now there is a confirmation that refunds after statement generation are considered for bill payment without having any fear.

 

[Chaitanya-a]

UPDATE :: Statement was generated on 20th March for 37,500. On 21st March refund of 39,999 was initiated by flipkart which today reflected in my current (April) statement. Bill is paid as 'Pay Bill' option on axis app says pill paid. Also confirmed from the customer care that I don't need to pay anything..
So now there is a confirmation that refunds after statement generation are considered for bill payment without having any fear.

For axis this works. But ICICI straightforward denies to consider refund as bill payment.

 

[jack333]

Just check the outstanding. If it has decreased that means they have considered it as part of payment. I think now all banks consider after rbi directives implementing from Oct last year

 

[Chaitanya-a]

Just check the outstanding. If it has decreased that means they have considered it as part of payment. I think now all banks consider after rbi directives implementing from Oct last year

Nope. I always talked about this to ICICI, they denies to consider. I even told them RBI guidelines, they don't care about that.😂

They blatantly mention this in their refund note as well:

Read last 2 lines.

 

[jack333]

Nope. I always talked about this to ICICI, they denies to consider. I even told them RBI guidelines, they don't care about that.😂

They blatantly mention this in their refund note as well:
View attachment 12355
Read last 2 lines.

I think you can complain to rbi showing this proof and demand compensation

 

[Slayer]

I think you can complain to rbi showing this proof and demand compensation

+1

 

[LJGIBBS]

UPDATE - Have got cashback even for cancelled order, the refund from cancelled order came after bill generation and it was treated as bill payment. Now waiting for them to deduct the extra cashback credited for cancelled order..

 

[VISHESH_BANSAL]

UPDATE - Have got cashback even for cancelled order, the refund from cancelled order came after bill generation and it was treated as bill payment. Now waiting for them to deduct the extra cashback credited for cancelled order..

Same happened with me.
I did a Utility Payment on Airtel with Airtel Axis but as usual due to technical Glitch at airtel Txn refunded after bill generation.

I got 10% cashback for a refunded Txn and axis Never adjusted that Cashback.

 

[LJGIBBS]

Same happened with me.
I did a Utility Payment on Airtel with Airtel Axis but as usual due to technical Glitch at airtel Txn refunded after bill generation.

I got 10% cashback for a refunded Txn and axis Never adjusted that Cashback.

Airtel wala mere father ke sath hua tha 6 mahine pehle. 500*3 electricity bill payment kiye the aur fail ho gya. Fir teeno ko dispute kiya aur 2-3 din mei 1500 rupay aa gaye. fir kuch din baad wapas se aur 1500 aa gaye (probably failed refund wale).. Abhi tak reverse nhi kiya hai last 6 statement se. Dekhta hu flipkart ka kya scene hota hai

 

[VISHESH_BANSAL]

Airtel wala mere father ke sath hua tha 6 mahine pehle. 500*3 electricity bill payment kiye the aur fail ho gya. Fir teeno ko dispute kiya aur 2-3 din mei 1500 rupay aa gaye. fir kuch din baad wapas se aur 1500 aa gaye (probably failed refund wale).. Abhi tak reverse nhi kiya hai last 6 statement se. Dekhta hu flipkart ka kya scene hota hai

1500 jo phle aaye thhe woh Temporary Credit hoga jo dispute raise karne par axis provide karti hai ?
Cashback mila thha refunded txns ka ?

 

[LJGIBBS]

1500 jo phle aaye thhe woh Temporary Credit hoga jo dispute raise karne par axis provide karti hai ?
Cashback mila thha refunded txns ka ?

Cust care mei usne bhi temporary credit hi bola tha. Abhi recheck kiya maine, teen failed transaction the, do ke liye dispute kiya tha, aur dono hi dispute ke jagah 500 500 credit hai airtel ka. Baad mei jo initially teen failed transaction the, teeno ka refund aa gaya. Bas do mahine baad ek mail aaya tha ki dispute reolved in your favour.
Cashback ka idea nhi ku ki us wqt electricity par bhi 25% mil rha tha - Airtel Gurgaon mechant par. aur maine cashback limit puri kar li thi.

 

[LJGIBBS]

Cust care mei usne bhi temporary credit hi bola tha. Abhi recheck kiya maine, teen failed transaction the, do ke liye dispute kiya tha, aur dono hi dispute ke jagah 500 500 credit hai airtel ka. Baad mei jo initially teen failed transaction the, teeno ka refund aa gaya. Bas do mahine baad ek mail aaya tha ki dispute reolved in your favour.
Cashback ka idea nhi ku ki us wqt electricity par bhi 25% mil rha tha - Airtel Gurgaon mechant par. aur maine cashback limit puri kar li thi.View attachment 14347

Jo electricity mei Airtel Gurgaon par jata tha wo transaction fail hota tha. Ek Airtel gurgaon ka maine dispute nhi kiya ku ki tab tk pehle wale failed ka refund aa gaya tha. Lkn jo extra credit diye the Airtel ne statement mei 500 500 ke, wo abhi tk wapas nhi hue hain

 

[jack333]

Axis is very good in giving temporary credit after chargeback request. They give within two days. After I received the actual refund and they had not taken back the chargeback amount, I too had to call them to please take it back🤣

 

[VISHESH_BANSAL]

Cust care mei usne bhi temporary credit hi bola tha. Abhi recheck kiya maine, teen failed transaction the, do ke liye dispute kiya tha, aur dono hi dispute ke jagah 500 500 credit hai airtel ka. Baad mei jo initially teen failed transaction the, teeno ka refund aa gaya. Bas do mahine baad ek mail aaya tha ki dispute reolved in your favour.
Cashback ka idea nhi ku ki us wqt electricity par bhi 25% mil rha tha - Airtel Gurgaon mechant par. aur maine cashback limit puri kar li thi.View attachment 14347

Mujhe bhi dispute karna chayie thha 1100 ki 2 txns thhi.
Next time dispute karuga.

 

[VISHESH_BANSAL]

Axis is very good in giving temporary credit after chargeback request. They give within two days. After I received the actual refund and they had not taken back the chargeback amount, I too had to call them to please take it back🤣

Same here.
I have to raise a sperate complaint to take it back for some other txns

 

[VISHESH_BANSAL]

Jo electricity mei Airtel Gurgaon par jata tha wo transaction fail hota tha. Ek Airtel gurgaon ka maine dispute nhi kiya ku ki tab tk pehle wale failed ka refund aa gaya tha. Lkn jo extra credit diye the Airtel ne statement mei 500 500 ke, wo abhi tk wapas nhi hue hain

Woh extra credit Axis ne diya hai jab woh reconciliation karege jab deduct karlege.

Kisi ne post Kiya thha ki BOB ne Last year ki txn this year billed ki hai

 

[LJGIBBS]

Axis is very good in giving temporary credit after chargeback request. They give within two days. After I received the actual refund and they had not taken back the chargeback amount, I too had to call them to please take it back🤣

Why did you call them to take it back ? Itni dariyadili axis ke liye ku?

Woh extra credit Axis ne diye hai jab woh reconciliation karege jab deduct karlege.

Kisi ne post Kiya thha ki BOB ne Last year ki txn this year billed ki hai

Intzaar kab tak hum karenge bhalaaa..

 

[VISHESH_BANSAL]

Why did you call them to take it back ? Itni dariyadili axis ke liye ku?

Intzaar kab tak hum karenge bhalaaa..

Temporary credit sirf Current Outstanding reduce karta hai taki bill reduce hoke aaye.

Credit limit increase nhi hoti.

Suppose limit is 15k
Current outstanding is 10k and available limit is 5k.
Due to temporary credit of 1k Current outstanding become 9k and available limit will stay at 5k.

Due to this chances of going overlimit increases because Current O/S is 9k so mind m yeh rhta hai abhi 6k aur spend kar sakte hai jabki actually sirf 5k hi kar sakte hai.

M sirf Rs.5-10 ke difference se overlimit usuage se Bach gaya other wise 590 ka chunna lag jata

In your case situation is different.

 

[pprakash11]

Woh extra credit Axis ne diya hai jab woh reconciliation karege jab deduct karlege.

Kisi ne post Kiya thha ki BOB ne Last year ki txn this year billed ki hai

Ye BOB Select me hua hai mere saath. 2 mahine pehle ka transaction, baad me add Kiya hai BOB ne. Fir poora verify krke pay kiya