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Axis Credit Card AXIS IOCL RUPAY CC

Yes giving Bro
I've did one 5000rs of transaction last statement
And one 5000rs of transaction this statement at IOCL bunk.

Have received surcharge waiver on both but haven't received a single ER point.

Talking to Axis is really difficult.
They close Service Request tickets without giving any solution. They just point the TNCs of Card.
 
I've did one 5000rs of transaction last statement
And one 5000rs of transaction this statement at IOCL bunk.

Have received surcharge waiver on both but haven't received a single ER point.

Talking to Axis is really difficult.
They close Service Request tickets without giving any solution. They just point the TNCs of Card.
Please make sure it is a direct Indian oil pump, not franchisee.
I got 1000 points
 
Something very weird happened with Axis IOCL card. I had done transaction of Rs 1000 at an IOCL filling station on 23rd March 2024. I should have got 200 ER points for this transaction but to my horror when I checked my points today they have counted this transaction for Rs 500 ( instead of Rs 1000 ) and credited only 100 ER points. My bill is generated on 12th of each month. Since that I have done 3 fuel transaction of Rs 2000 on 13 March , Rs 1000 on 17 March and Rs 1000 on 23 March. I got normal points for Rs 2000 and Rs 1000 transactions done on 13 and 17 March only this 23 March transaction has been counted as Rs 500 instead of Rs 1000 for edge points. In my credit card section it is clearly showing transactions done of Rs 2000 , 1000 and 1000 for these fuel spends.
Also I would like to tell that I had done a fuel transaction of Rs 1500 on 7 March 2024 but that would account the previous month billing cycle as my current bill is from 13 March onwards.
Has axis calculated this 7 March transction also in this Billing month's spend for points ?
Can someone please shed some light on this ?
 
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