Axis KYC guy rejected my CC application and applied with his link to get comission

[xyran]

I applied for Airtel Axis cc and i had to do physical kyc because my pan card had my childhood photo which didn't match with my face during video kyc

The kyc agent visited my house and while he was filling the form I got a message saying "We regret to inform you that we are unable to process your Credit Card application as we have received a duplicate request - Axis Bank".

I thought it might be some technical error but the kyc agent was actually applying for new application through his link.

Now my newer application( applied by agent) is also rejected because of duplicate application.

Can I complaint about this to the branch manager? or Nodal and PNO?

I have is linkedin profile and his corporate email id. I want to F*ck him up real bad for applying for new application and rejecting my provisionally approved credit card application

 

[NABNAB is verified member.]

I applied for Airtel Axis cc and i had to do physical kyc because my pan card had my childhood photo which didn't match with my face during video kyc

The kyc agent visited my house and while he was filling the form I got a message saying "We regret to inform you that we are unable to process your Credit Card application as we have received a duplicate request - Axis Bank".

I thought it might be some technical error but the kyc agent was actually applying for new application through his link.

Now my newer application( applied by agent) is also rejected because of duplicate application.

Can I complaint about this to the branch manager? or Nodal and PNO?

I have is linkedin profile and his corporate email id. I want to F*ck him up real bad for applying for new application and rejecting my provisionally approved credit card application

Yes please, go ahead. 🙏

 

[akiratoriyama]

I applied for Airtel Axis cc and i had to do physical kyc because my pan card had my childhood photo which didn't match with my face during video kyc

The kyc agent visited my house and while he was filling the form I got a message saying "We regret to inform you that we are unable to process your Credit Card application as we have received a duplicate request - Axis Bank".

I thought it might be some technical error but the kyc agent was actually applying for new application through his link.

Now my newer application( applied by agent) is also rejected because of duplicate application.

Can I complaint about this to the branch manager? or Nodal and PNO?

I have is linkedin profile and his corporate email id. I want to F*ck him up real bad for applying for new application and rejecting my provisionally approved credit card application

Go ahead. Hopefully pno takes action.