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Axis limit increase, feel like in trapped scenario.

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M

manish.rdy

TF Select
I am a Axis salary account user, got my credit cards as below

My Zone - 86,000k (March 2022)
Flipkart - 86,000k (August 2022) (Pre approved - upgrade)

Vistara Platinum - Jan 2023 - March 2023 (Closed)

Over the last 1 year, I didn't get a limit increase offer from Axis. I raised multiple service requests to raise it with my existing other bank cards and payslips. Everytime axis says you need to update your work address on credit cards. I used to raise service requests and used to get messages like the request had been resolved. When I try to reach customer care they say address isn't updated. I took this issue to Nodal officer, still no response.

As next steps,

1. I have another pre approved card upgrade offer to Privilege, select and atlas. There is a new option called allow bank to review and increase my limit after 6 months.
2. Wait for my existing Amex card to turn 1 year and apply for c2c which has limit 3L

Also I want to make either of the 2 cards LTF.


Edit - All payments are made on time. Good cibil.
 
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manish.rdy said:
I am a Axis salary account user, got my credit cards as below

My Zone - 86,000k (March 2022)
Flipkart - 86,000k (August 2022) (Pre approved - upgrade)

Vistara Platinum - Jan 2023 - March 2023 (Closed)

Over the last 1 year, I didn't get a limit increase offer from Axis. I raised multiple service requests to raise it with my existing other bank cards and payslips. Everytime axis says you need to update your work address on credit cards. I used to raise service requests and used to get messages like the request had been resolved. When I try to reach customer care they say address isn't updated. I took this issue to Nodal officer, still no response.

As next steps,

1. I have another pre approved card upgrade offer to Privilege, select and atlas. There is a new option called allow bank to review and increase my limit after 6 months.
2. Wait for my existing Amex card to turn 1 year and apply for c2c which has limit 3L

Also I want to make either of the 2 cards LTF.


Edit - All payments are made on time. Good cibil.
Click to expand...
Please take the Twitter route and see if that makes any difference. No harm in trying.
 
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manish.rdy said:
I am a Axis salary account user, got my credit cards as below

My Zone - 86,000k (March 2022)
Flipkart - 86,000k (August 2022) (Pre approved - upgrade)

Vistara Platinum - Jan 2023 - March 2023 (Closed)

Over the last 1 year, I didn't get a limit increase offer from Axis. I raised multiple service requests to raise it with my existing other bank cards and payslips. Everytime axis says you need to update your work address on credit cards. I used to raise service requests and used to get messages like the request had been resolved. When I try to reach customer care they say address isn't updated. I took this issue to Nodal officer, still no response.

As next steps,

1. I have another pre approved card upgrade offer to Privilege, select and atlas. There is a new option called allow bank to review and increase my limit after 6 months.
2. Wait for my existing Amex card to turn 1 year and apply for c2c which has limit 3L

Also I want to make either of the 2 cards LTF.


Edit - All payments are made on time. Good cibil.
Click to expand...
You can apply for a new card c2c. During the application process, you can give the work address, which will get reflected for all other cards.
 
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manish.rdy said:
I am a Axis salary account user, got my credit cards as below

My Zone - 86,000k (March 2022)
Flipkart - 86,000k (August 2022) (Pre approved - upgrade)

Vistara Platinum - Jan 2023 - March 2023 (Closed)

Over the last 1 year, I didn't get a limit increase offer from Axis. I raised multiple service requests to raise it with my existing other bank cards and payslips. Everytime axis says you need to update your work address on credit cards. I used to raise service requests and used to get messages like the request had been resolved. When I try to reach customer care they say address isn't updated. I took this issue to Nodal officer, still no response.

As next steps,

1. I have another pre approved card upgrade offer to Privilege, select and atlas. There is a new option called allow bank to review and increase my limit after 6 months.
2. Wait for my existing Amex card to turn 1 year and apply for c2c which has limit 3L

Also I want to make either of the 2 cards LTF.


Edit - All payments are made on time. Good cibil.
Click to expand...
In my case, I've escalated to PNO and got a call from CC team for work address updation.

Try replying to Same pno e-mail again.
 
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I too had the same problem regarding updation of work address required. For that when you call IVR ask them to talk with their level 2 team that is senior team and get the address updated.
This will take a week for updation
 
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AniKar said:
I too had the same problem regarding updation of work address required. For that when you call IVR ask them to talk with their level 2 team that is senior team and get the address updated.
This will take a week for updation
Click to expand...
Thank you. This worked. Along with that, I asked them to match my limit and sent my hdfc latest statement. They made a hard enquiry and matched the limit with HDFC.
 
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