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Axis MyZone LTF Application Rejected/Declined

tatmb

TF Buzz
Hi, I applied for My Zone LTF last month. but my application was rejected/Declined!

Today I received this message on the mail that
"We have reviewed your card application and as per our internal policy, we cannot process your request at this stage."

I am already holding an FK Axis LTF
while I was doing biometric KYC agent told me that it's not getting submitted as it was showing I am an axis account holder but I don't have any so he was persuing for a new application which I denied.

Can I ask for the exact reason why my application was rejected?
 
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