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Axis reversed All Reward Points for transactions after 20 Jan

They have reverse the points which their system red flags as business transactions.
This is the reply by customer care--

We regret to inform you that, due to a technical issue at the vendor, extra edge rewards points for certain Jan’ 2024 transactions were incorrectly credited to your Edge account. We are working with the vendor to sort the issue on or before 25th Feb’ 2024 and re-credit the correct points as per the eligibility.

We wish to inform you that, incorrect edge rewards points for certain Jan’ 2024 transactions which were reversed on 29th Jan’2024, we are working on the fix and correct points as per eligibility if applicable will be credited on or before 25th Feb’ 2024
 
They have reverse the points which their system red flags as business transactions.
This is the reply by customer care--

We regret to inform you that, due to a technical issue at the vendor, extra edge rewards points for certain Jan’ 2024 transactions were incorrectly credited to your Edge account. We are working with the vendor to sort the issue on or before 25th Feb’ 2024 and re-credit the correct points as per the eligibility.

We wish to inform you that, incorrect edge rewards points for certain Jan’ 2024 transactions which were reversed on 29th Jan’2024, we are working on the fix and correct points as per eligibility if applicable will be credited on or before 25th Feb’ 2024
I had genuine transactions at Amazon during the last week sale via grabdeals, all of whose points got reversed 🙁
 
They have reverse the points which their system red flags as business transactions.
This is the reply by customer care--

We regret to inform you that, due to a technical issue at the vendor, extra edge rewards points for certain Jan’ 2024 transactions were incorrectly credited to your Edge account. We are working with the vendor to sort the issue on or before 25th Feb’ 2024 and re-credit the correct points as per the eligibility.

We wish to inform you that, incorrect edge rewards points for certain Jan’ 2024 transactions which were reversed on 29th Jan’2024, we are working on the fix and correct points as per eligibility if applicable will be credited on or before 25th Feb’ 2024
All transactions are genuine bro
I think Axis wants some RBI escalation,
 
They have reverse the points which their system red flags as business transactions.
This is the reply by customer care--

We regret to inform you that, due to a technical issue at the vendor, extra edge rewards points for certain Jan’ 2024 transactions were incorrectly credited to your Edge account. We are working with the vendor to sort the issue on or before 25th Feb’ 2024 and re-credit the correct points as per the eligibility.

We wish to inform you that, incorrect edge rewards points for certain Jan’ 2024 transactions which were reversed on 29th Jan’2024, we are working on the fix and correct points as per eligibility if applicable will be credited on or before 25th Feb’ 2024
Bro meri 1.3L forex txn k points reverse ni hue. But bikanerwala k 500₹ k 24 points are reversed.
Han bhai me bikaner se mithai leke aage bechrha hu heavy business hai bht 💀
 
My genuine transaction points of almost 50000 got reversed too
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Almost 2k worth of points gone! Just wrote a mail to them! And transactions worth 12 points 48 points have been reversed! Swiggy orders and such! Who the hell jas business transactions of 200 rupees ??? Are these guys crazy?
 
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