Axis savings account(DBEZY)statement not received automatically

[mailmenow]

I opened my savings account on 6th Feb. I haven't received my account E-statement automatically generated via mail on or after 6th March which completed 30 days. I raised the concern for the same with axis. But they sent the account statement manually with the statement period 3rd Feb 2025 to 10-03-2025 as i opened the account on 6th Feb only.But when I raised the complaint i received different different replies.
*From branch they informed me that every month axis created some dummy account and allocated to customers. So my account creation was on 3rd Feb and it allocated to me and the account opened on 6th Feb. What's all these??
* Branch told me that I won't get the 1st statement automatically as the procedure took 30 days to get the automated statement. So from 2nd statement onwards I start to receive the monthly E-statement automatically.

I really didn't understand what's these procedures all...!!! Anyone please explain this if the branch informed me the right thing or not

 

[hender]

I opened my savings account on 6th Feb. I haven't received my account E-statement automatically generated via mail on or after 6th March which completed 30 days. I raised the concern for the same with axis. But they sent the account statement manually with the statement period 3rd Feb 2025 to 10-03-2025 as i opened the account on 6th Feb only.But when I raised the complaint i received different different replies.
*From branch they informed me that every month axis created some dummy account and allocated to customers. So my account creation was on 3rd Feb and it allocated to me and the account opened on 6th Feb. What's all these??
* Branch told me that I won't get the 1st statement automatically as the procedure took 30 days to get the automated statement. So from 2nd statement onwards I start to receive the monthly E-statement automatically.

I really didn't understand what's these procedures all...!!! Anyone please explain this if the branch informed me the right thing or not

Have you got any response/ update on the same !

 

[SSV]

I opened my savings account on 6th Feb. I haven't received my account E-statement automatically generated via mail on or after 6th March which completed 30 days. I raised the concern for the same with axis. But they sent the account statement manually with the statement period 3rd Feb 2025 to 10-03-2025 as i opened the account on 6th Feb only.But when I raised the complaint i received different different replies.
*From branch they informed me that every month axis created some dummy account and allocated to customers. So my account creation was on 3rd Feb and it allocated to me and the account opened on 6th Feb. What's all these??
* Branch told me that I won't get the 1st statement automatically as the procedure took 30 days to get the automated statement. So from 2nd statement onwards I start to receive the monthly E-statement automatically.

I really didn't understand what's these procedures all...!!! Anyone please explain this if the branch informed me the right thing or not

My account opening date on the record was also a few days/ weeks before the actual opening date.. can't be bothered to chase these id**ts..

 

[hender]

My account opening date on the record was also a few days/ weeks before the actual opening date.. can't be bothered to chase these id**ts..

Strange, it's Bank account opening or Prepaid SIM Activation in Bulk 🤔 at the month end to meet the target 🎯 (few years back)

 

[mailmenow]

My account opening date on the record was also a few days/ weeks before the actual opening date.. can't be bothered to chase these id**ts..

My account opening date is correct in passbook also. But account creation date is different as they told me. But i am not satisfied with their response regarding not getting automated account statement via mail

 

[mailmenow]

Have you got any response/ update on the same !

"We have created an interaction for your request, with the service request number "2xxxxxxxxxxxx," and the same has been closed. Our respective team has confirmed that the mentioned customer, 'xxxxxXXYY,' was added in the month of March 25. Hence, you will start receiving monthly statements from next month onwards"

Don't know whether I will get it automatically or not