Hi all,
I have been following this community for a while now as a bystander.
However, I do now have a question I need your help with.
I own an Axis Vistara Infinite card (got it in Jan 2023), which I want to close. I stopped using the card in early January and waited for the statement to be generated. I do not see much value in paying 11.8k for a card in exchange of a business class ticket. Please keep in mind that I crossed 7.5L spends in the past years, thus earning 4 business class tickets, but still see no value, when Axis also has Atlas card, which has a higher Vistara transfer ratio (min. 4% vs. 3%). I recently got the Axis Atlas card (yet to be activated) as the replacement for VI .
I was unsure of the renewal date for the VI card. I checked on the app 2 days back and saw that the renewal fee and GST (Rs. 11800) was charged on Jan 17. Unfortunately, there was an autopay mandate from Google Play on that card and it charged ~750 rupees on Jan 20. I called customer care 2 days back asking for the VI card to be cancelled and the renewal fee to be refunded. They mentioned that since there is one transaction after the renewal fee was levied, they would be unable to reverse the annual fees, but they can offer 3000 CV points for retention/loyalty in addition to the business class ticket and CV Gold status. I still want to go ahead and close the card, and obviously, do not want to pay the renewal fees. Also, I have paid off all dues including the autopay charge in this cycle, except for the renewal fee and GST. My last month's statement was ~60k, which translates to 1800 CV points which I should get by start of Feb.
Please advise as to what I should do here. Also, should I try closing after CV points are posted to my Vistara account? Thanks in advance.
I have been following this community for a while now as a bystander.
However, I do now have a question I need your help with.
I own an Axis Vistara Infinite card (got it in Jan 2023), which I want to close. I stopped using the card in early January and waited for the statement to be generated. I do not see much value in paying 11.8k for a card in exchange of a business class ticket. Please keep in mind that I crossed 7.5L spends in the past years, thus earning 4 business class tickets, but still see no value, when Axis also has Atlas card, which has a higher Vistara transfer ratio (min. 4% vs. 3%). I recently got the Axis Atlas card (yet to be activated) as the replacement for VI .
I was unsure of the renewal date for the VI card. I checked on the app 2 days back and saw that the renewal fee and GST (Rs. 11800) was charged on Jan 17. Unfortunately, there was an autopay mandate from Google Play on that card and it charged ~750 rupees on Jan 20. I called customer care 2 days back asking for the VI card to be cancelled and the renewal fee to be refunded. They mentioned that since there is one transaction after the renewal fee was levied, they would be unable to reverse the annual fees, but they can offer 3000 CV points for retention/loyalty in addition to the business class ticket and CV Gold status. I still want to go ahead and close the card, and obviously, do not want to pay the renewal fees. Also, I have paid off all dues including the autopay charge in this cycle, except for the renewal fee and GST. My last month's statement was ~60k, which translates to 1800 CV points which I should get by start of Feb.
Please advise as to what I should do here. Also, should I try closing after CV points are posted to my Vistara account? Thanks in advance.