Send the SS to Rupay in the same email reply. They will replace that.
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Battle of Benefits: BOB RuPay Select vs. BOB EMT RuPay Platinum Debit Cards Which one to choose?
- Thread starter Anindya98
- Start date
- Replies 373
- Views 18K
- Status
thanks, will do.
@Anindya98 @6ix9ine
I received reply from this e-mail id
cs.ho@bankofbaroda.com
Email content as follows
"" अस्वीकरणः **************************************************************************************** यह ईमेल (किसी भी संलग्नक सहित) केवल अपेक्षित प्राप्तकर्ता/ओं के उपयोग के लिए है और इसमें ऐसी सामग्री हो सकती है जो कंपनी की गोपनीय और निजी सूचना हो. दूसरों द्वारा इसमें कोई भी संशोधन या इसे आधार बनाना या इस संदेश की किसी भी या सभी सामग्री को कॉपी करना या वितरित करना या अग्रेषित करना पूरी तरह से वर्जित है. यदि आप अपेक्षित प्राप्तकर्ता नहीं हैं, तो कृपया ईमेल द्वारा संबंधित प्रेषक से संपर्क करें और सभी प्रतियां हटा दें. इस संबंध में आपका सहयोग वांछनीय है. **************************************************************************************** Disclaimer: **************************************************************************************** This email (including any attachments) is intended for the sole use of the intended recipient/s and may contain material that is CONFIDENTIAL AND PRIVATE COMPANY INFORMATION. Any review or reliance by others or copying or distribution or forwarding of any or all of the contents in this message is STRICTLY PROHIBITED. If you are not the intended recipient, please contact the sender by email and delete all copies; your cooperation in this regard is appreciated.""
6ix9ine
TF Prestige
It's okay, we don't need to see anything. You solve it on your own, it will be solved eventually just keep following up with them.
Oh you misunderstood me
It's not part of mail instead it's the whole mail content
I raised complaint twice to that email and only received the above content as reply no reference or no content just some bullshit😭😭
6ix9ine
TF Prestige
Sorry man, I misunderstood that 🤣
Well, go for RBIO directly. Mention this empty email in your writing content and in the attachment as well.
Don't worry, you don't need to wait 30 days for raising complaint.
For the writing content, keep it as small as possible and try to use simple language. Good luck.
But, I would say wait 1 week before raising it. Maybe this is some automated reply.
I have faced the same issue 3 days back, I have mailed them about the issue and got new code today.
Closure of your complaint dated 24-09-2025 against BANK OF BARODA regarding ATM/CDM/Debit card: Ref. No. RB-IOS-N2025260xxxxxxx
Please refer to your captioned complaint filed with our office. We have carefully examined the captioned complaint and our observations are given here under.
2. Please refer to your complaint regarding non-receipt of debit card. We observe that you have approached the Office of the Reserve Bank of India Ombudsman within 30 days of approaching the Regulated Entity (Bank of Baroda) for resolution. You may approach the Office of the Reserve Bank of India Ombudsman in this matter again, provided: (i) You are not satisfied with the Regulated Entity's reply, OR (ii) The Regulated Entity has rejected your complaint, OR (iii) You have not received any reply from your Regulated Entity within a period of 30 days from lodging your complaint with them
Closed my complaint with this response
Raised a complaint yesterday evening and today they closed
How should I proceed now
@SJM @6ix9ine @Anindya98 ?
6ix9ine
TF Prestige
Rbi ombudsman closed my complaint
. . .
stating that I will have to wait 30 days for reply before contacting them
Now that they closed my complaint how should I proceed
Yes! Emails doesn't help, I received same mail reply and then nothing. My branch operations officer was helpful and sent complaint from her end internally. I received my card in two days. First day in BOB app tracking showed 'awaiting courier response'. Means speedPost was the culprit, they were just sitting on it. Try Branch or local post office again.
My EMT works but default DC that I received with welcome kit doesn't work on online (already enabled that type in app). It just comes back from what is supposed to be OTP page , errors 'failed to validate card detail'. Complaint and they just closed complaint saying please enable the type in app. Will just close basic DC, not worth wasting time with non existent customer support. As long as profitable will keep EMT only.
6ix9ine
TF Prestige
Have you tried calling PNO desk?
- Status
