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BOB ABNORMAL Enquiry!

okay in short
In AUGUST 2024 BOB did an enquiry in my CIBIL account,
I asked customer care about reason they said they've just checked (reviewed wrt the loan taken years ago) and hence generated cibil report
they neither took any permission from me nor did I apply for any loan or bob card in August 2024!

I've already complained them twice about it and got same response that the enquiry was just for checking!

Loan was taken in 2019 October!

Please, Guide me the next steps!

@sjmajumder @Aniket @Ram1 @6ix9ine @SSV @doraemon


First complaint Date : 15/11/2024
 
Last edited:
Solution
okay in short
In AUGUST 2024 BOB did an enquiry in my CIBIL account,
I asked customer care about reason they said they've just checked (reviewed wrt the loan taken years ago) and hence generated cibil report
they neither took any permission from me nor did I apply for any loan or bob card in August 2024!

I've already complained them twice about it and got same response that the enquiry was just for checking!

Loan was taken in 2019 October!

Please, Guide me the next steps!

@sjmajumder @Aniket @Ram1 @6ix9ine @SSV @doraemon
First complaint Date : 15/11/2024
Escalate your concern to BOB via e-mail that's enquiry made on .... date is unauthorised one as you haven't filed any application for...
@sjmajumder already answered your questions on his HSBC's thread, follow it and update us further.

Update your thread by incorporating essential facts like not limited to application date, approved date of loan...
@Aniket for mod.

protesting hey arnold GIF
 
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