BOB Customer care not closing EMI on time? ALso started charging 3% on closure.

[anshulmittal]

lately, BOB has started charging 3% on principal while closing EMI. it was always written but they never used o charge till last couple of months.
Adding to pain, CUstomer care doesnt close it till weeks, and bank keep charging interest on daily basis.

Anyone with same experience or with any workaround?

 

[Anupama_Jha]

lately, BOB has started charging 3% on principal while closing EMI. it was always written but they never used o charge till last couple of months.
Adding to pain, CUstomer care doesnt close it till weeks, and bank keep charging interest on daily basis.

Anyone with same experience or with any workaround?

Yess. Experienced in Aug. Took 2 months continuous fights to get everything reversed. Email nodal officer and write "I will raise to RBI BO" most probably it will work this time.