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BOB denied credit limit increase says you can opt for high card and we will increase limit

navdeep22

TF Ace
VIP Lounge
BOB denied credit limit increase. They say Max limit reached for rupay premier credit card. What the hell is this. Can they do that? They are asking me upgrade to paid card from LTF to get more limit

PFA email from BOB
 

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Solution
@navdeep22 which card u using and what's the current limit? Is it LTF?
P.S. My Bob premier card is LTF and one year old and I got 50K limit. Last month i mail then for CL increase and they gave me only 15k cl increase. Now it's 65K. 😑
BOB rupay premier JCB , got in april 2023 with 3 lakhs limit,
Got limit increased by 30% to 3.9 lakhs after 1 year .

So they increase 30% I guess
BOB denied credit limit increase. They say Max limit reached for rupay premier credit card. What the hell is this. Can they do that? They are asking me upgrade to paid card from LTF to get more limit

PFA email from BOB
You requested for CLE on premier card. Bank denied saying max limit reached, upgrade to Eterna.
Then why did they said, they can't increase limit for Rupay Easy cc at last.

Btw, what's ur limit on premier which they are referring max limit?
 
You requested for CLE on premier card. Bank denied saying max limit reached, upgrade to Eterna.
Then why did they said, they can't increase limit for Rupay Easy cc at last.

Btw, what's ur limit on premier which they are referring max limit?
3 lakhs.

Is the statement confusing?. In the last she mentioned, for high limit request you may opt for eterna
 
BOB denied credit limit increase. They say Max limit reached for rupay premier credit card. What the hell is this. Can they do that? They are asking me upgrade to paid card from LTF to get more limit

PFA email from BOB
Deciding credit limit is a business decision. So rbi can't force them.

But here they are intentionally limiting cl to upsell you. So a case can be made against them. Cl should depend on repayment capabilities not card Variant. They can set floor limit not ceiling limit. Try to get them to accept that if you upgrade your card you'll definitely get cl. This will prove upselling a product which you don't want.
 
They can set floor limit not ceiling limit.
There's ceiling limit for almost all midrange cc.

Try to get them to accept that if you upgrade your card you'll definitely get cl. This will prove upselling a product which you don't want.
They are much clever than us. They never assure that limit will be increased, once u opt for higher card.

Instead they write it as "Okai, we have received ur request for card upgrade and credit limit enhancement, pls note limit enhancements are subject to approval basis of bank's internal policy and ur submitted docs"
 
3 lakhs.

Is the statement confusing?. In the last she mentioned, for high limit request you may opt for eterna
She is bluffing. I am having Eterna with only 2.20 lakhs limit. I applied for limit enhancement. The same person replied today that I can apply only after 12 months are passed from my card account open date. I escalated to their escalation ID. They redirected back to this Pooja J from Card operations.
 
She is bluffing. I am having Eterna with only 2.20 lakhs limit. I applied for limit enhancement. The same person replied today that I can apply only after 12 months are passed from my card account open date. I escalated to their escalation ID. They redirected back to this Pooja J from Card operations.
They replied to my mail after 10 days
 
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