Cancelling Vistara complimentary business class ticket

[rajgopalsinghal]

Hi,

I made a booking on Vistara business class using complimentary voucher. but I need to cancel for some reason.

before talking to customer, I want to confirm if I can cancel the ticket? will I be able to use voucher again after cancellation? or is it possible to reschedule to a later date?

thanks

 

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It's a combination of Memory + his technical skills on using Google search indexing and Forum search to find the relevant posts.
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[TheMentalist]

It's a combination of Memory + his technical skills on using Google search indexing and Forum search to find the relevant posts.
@TheMentalist is a champion when it comes to referring/recalling similar posts and discussions, truly justifies his username.

You were a part of that discussion too 🙃

 

[RewardsAlert]

You were a part of that discussion too 🙃

You are really remarkable Mentalist.
Need to learn a lot from you in terms of memory boosting!

 

[TheMentalist]

You have an awesome memory.

More details here : https://www.airvistara.com/in/en/fare-rules/travel-within-india/award-flights

 

[BMR]

I'll tell you my story, don't know if it'll be applicable in your case.
I booked a Business class ticket using voucher, then after some days I got a message from Vistara that my ticket has been downgraded to Economy. So I called the priority connect and asked why did they downgrade it. They told me that the plane got changed and the new plane has only Economy seats. They also told me for compensation, what they can do is give me 2 class upgrade vouchers for free.
But I asked them if they can change my flying date to next day, and the girl on phone said that there is a seat available for next day and she rescheduled it on the spot without any hassle or fees.
Now I don't know if this was a free reschedule because of Vistara Gold status, or they did it because of the plane change thing. You can try calling them and I think they'll be able to help you.

Thanks for sharing. They gave it to you because they had changed the plane. They won’t allow date change under normal circumstances. Anyway I’ll call them and get it clarified, and post their response here.

 

[TheMentalist]

Thanks for sharing. They gave it to you because they had changed the plane. They won’t allow date change under normal circumstances. Anyway I’ll call them and get it clarified, and post their response here.

As per these, changes are possible 3 days prior with some charges and for cancellation only taxes are refunded :-
1. https://www.airvistara.com/content/...ers/documents/VistaraFreeTicketVoucherTnC.pdf
2. https://www.axisbank.com/docs/defau...-tc-final0dabb6b9be576bf08df9ff03000b8c1c.pdf
3. https://www.airvistara.com/sg/en/club-vistara/tiers-and-benefits/vouchers

 

[TheMentalist]

Thanks for sharing. They gave it to you because they had changed the plane. They won’t allow date change under normal circumstances. Anyway I’ll call them and get it clarified, and post their response here.

Btw you had answered your own query here in this thread only : https://www.technofino.in/community...mentary-business-class-ticket.3865/post-66423

 

[kej]

A slightly different but related query: What can I do if I redeemed CV points for a Business Class seat but due to a change of aircraft the seats were degraded to Economy? The points deducted were still for Business. Can I ask for some compensation?

 

[BMR]

Btw you had answered your own query here in this thread only : https://www.technofino.in/community...mentary-business-class-ticket.3865/post-66423

Lol correct , you can reschedule I know but I was asking for any associated fee.

Now I got to know that it is 3500 per ticket for rescheduling.

 

[TheMentalist]

A slightly different but related query: What can I do if I redeemed CV points for a Business Class seat but due to a change of aircraft the seats were degraded to Economy? The points deducted were still for Business. Can I ask for some compensation?

As per this, you can : https://www.technofino.in/community...entary-business-class-ticket.3865/post-192471

 

[Ravi007]

My 2 premium economy vistara tickets got expired last week , one way i know to get extensions of 3 months by paying Rs 2500 /- per tickets .

Any other way or tricks to used these tickets with minimum cost ?

 

[TheMentalist]

My 2 premium economy vistara tickets got expired last week , one way i know to get extensions of 3 months by paying Rs 2500 /- per tickets .

Any other way or tricks to used these tickets with minimum cost ?

You may try calling Vistara Priority Connect to see what they suggest

 

[Ravi007]

You may try calling Vistara Priority Connect to see what they suggest

Already call their CC, Mailed also but no positive response.

 

[Dragon_slayer]

I'll tell you my story, don't know if it'll be applicable in your case.
I booked a Business class ticket using voucher, then after some days I got a message from Vistara that my ticket has been downgraded to Economy. So I called the priority connect and asked why did they downgrade it. They told me that the plane got changed and the new plane has only Economy seats. They also told me for compensation, what they can do is give me 2 class upgrade vouchers for free.
But I asked them if they can change my flying date to next day, and the girl on phone said that there is a seat available for next day and she rescheduled it on the spot without any hassle or fees.
Now I don't know if this was a free reschedule because of Vistara Gold status, or they did it because of the plane change thing. You can try calling them and I think they'll be able to help you.

Getting two upgrade vouchers while losing a business-class seat sounds like a really bad deal tbh. Is this process really common ? Do they keep changing seats at last minute?

 

[Sandy Singh]

Getting two upgrade vouchers while losing a business-class seat sounds like a really bad deal tbh. Is this process really common ? Do they keep changing seats at last minute?

like it was not last minute, they told me approx. 2 weeks ago

 

[Venky]

Do you guys think if I want to use my business class voucher and book a ticket 2 days from today will I be able to get a seat? Has anyone successfully done this in such short span?

 

[TheMentalist]

Do you guys think if I want to use my business class voucher and book a ticket 2 days from today will I be able to get a seat? Has anyone successfully done this in such short span?

Depends on the date & route.. you can check for 2 days from today to get an idea (better to check for same day of the week)

 

[Venky]

Depends on the date & route.. you can check for 2 days from today to get an idea (better to check for same day of the week)

How do you suggest I can check? From the normal CV booking but choose the business class cabin instead?

 

[TheMentalist]

How do you suggest I can check? From the normal CV booking but choose the business class cabin instead?

It will show all Classes when you check booking with CV points (Redeem Flights tab)

 

[Venky]

It will show all Classes when you check booking with CV points (Redeem Flights tab)

Okay. Thank you very much. 🙌