CC payment not reflecting

[sidsonn]

I paid an amount for my Atlas CC using Cheq and even got the message from Axis that the amount has been credited, but it is still not reflecting in the app and website. It's been 2-3 days since the payment was made. Anyone knows whom I can reach out to in Axis to report this?

 

[VasukiVasuki is verified member.]

I paid an amount for my Atlas CC using Cheq and even got the message from Axis that the amount has been credited, but it is still not reflecting in the app and website. It's been 2-3 days since the payment was made. Anyone knows whom I can reach out to in Axis to report this?

Non working days ..
Wait for 2 working days

@VISHESH_BANSAL

 

[Pollex]

Thoda sabr karo. 2 working days chahiye. Waise bhi Axis ka message mil chuka hai toh tension ki koi baat nahi hai

 

[sidsonn]

Ab tak reflect nai hua. New payments add ho rahe hai, but paid amount reflect nahi ho raha

 

[sm9811911]

Ab tak reflect nai hua. New payments add ho rahe hai, but paid amount reflect nahi ho raha

Check your CL, if it has adjusted for the payment made.
Reach out to cust care if still any issues.

 

[sidsonn]

Check your CL, if it has adjusted for the payment made.
Reach out to cust care if still any issues.

Nope, CL and everything are the same. I only received a SMS from them acknowledging the payment on the date of payment. But apart from that, nothing else