hi
After reading a post on forum regarding LTF offer, I applied for a credit card but did not receive any link for VKYC. Then I contacted them via call, email, and Twitter to provide me a link. Always received the same response to wait for 3 working days. This thing continued for 15-16 days.
The matter got settled when From the escalation team I received a mail telling me that as per internal risk criteria they can not issue me a card right now.
I was also relaxed as this BOB card thing was turning into a huge headache.
Then, after a week I received a call from a guy who introduced himself as BOB agent and is coming to verify my details. I said okay let's do it and he verified my ID and address. The next day I got a call from BOB asking about the behavior of agent, whether he demanded cash, wearing I-Card in his neck, and stuff like that. I responded positively
Today, I received an SMS saying my card is approved and will be dispatched shortly.
I know this is a typical BOB being BOB case and BOB is infamous for misadventures like this. But, also makes me wonder about poor state of our commercial banks. Banking sector is one of the oldest sectors and receives full government support also but it could not keep pace with growing technology and are indifferent to the needs of its customers.
After reading a post on forum regarding LTF offer, I applied for a credit card but did not receive any link for VKYC. Then I contacted them via call, email, and Twitter to provide me a link. Always received the same response to wait for 3 working days. This thing continued for 15-16 days.
The matter got settled when From the escalation team I received a mail telling me that as per internal risk criteria they can not issue me a card right now.
I was also relaxed as this BOB card thing was turning into a huge headache.
Then, after a week I received a call from a guy who introduced himself as BOB agent and is coming to verify my details. I said okay let's do it and he verified my ID and address. The next day I got a call from BOB asking about the behavior of agent, whether he demanded cash, wearing I-Card in his neck, and stuff like that. I responded positively
Today, I received an SMS saying my card is approved and will be dispatched shortly.
I know this is a typical BOB being BOB case and BOB is infamous for misadventures like this. But, also makes me wonder about poor state of our commercial banks. Banking sector is one of the oldest sectors and receives full government support also but it could not keep pace with growing technology and are indifferent to the needs of its customers.