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CIBIL Score - A Practical Guide

SSV

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CIBIL Score - A Practical Guide

Discalimer: This is mainly for regular Credt Card users who pay all their dues before due date and wondering why their score is not increasing..
Here we dont discuss the cases where there were defaults and / or delayed payments..that is for another day..​

Ladies and Gentelmen,

Here is the much awaited post on CIBIL Score and how it works and what we should do to improve it over the period of the time..

Here I won't go in detail about how the score is constructed as there were numerous posts on the internet in explaining the CIBIL score in an academic way..
Here we will concentrate more on practical things..

Lets get started..

CIBIL Score's main constituents:

1) Payment History
2) Utilisation
3) Number of Enquiries in the recent past
4) Credit age..
5) Credit Mix

1) Payment History

We should pay all dues before the due date in order to have an excellent score and minimum fainancial burden on us.. This many of us do anyway..

TIP: we should atleast pay Minimum Amount Due( MAD) before the due date atleast - this will safeguard the score,
but will impact us financially if we pay only MAD and leave the rest...

Best practice:
1) Pay MAD immediately after the bill is generated - This will protect the score, in case you failed to pay the full before due date.
2) Pay the full amount due at least 5 days before due date. - ideal case scenario.
3) Pay the full amount even before the bill generations / month end- the best case scenario- will discuss this in detail at the end..

2) Utilisation

There is a notion that if we have <30% overall utilisation then it is good..
Lets dig deep into this..

The prinicple is : the higher the utilisation ratio, the lower the score.. and vice versa ...Period..
So, the aim should be the utilisation ratio should be as minimal as possible. ( it can even go into -ve, this is the best case scenario)..

How this works practically:
It works in range bound basis: like 0 to 10 % , 10 - 20 % and 20 - 30% etc.
Note: these exact range numbers are hypothitical.. trying to explain the logic...
For example: 0- 10% utilisation ratio will have better score than 10- 20% and
10- 20% utilisation ratio will have better score than 20- 30% ratio..

Once it crosses 30% utilisation ratio it will have big negative impact on the score.. hence need to maitain less than 30% ratio to have a decent score.

Tip:
This uitlisation ratio is calculated both on
1) overall basis ( on all accounts together) and
2) Individual account level basis..

Both of the above ratios will have their weightage in the score construction.

Example:
You have 10 accounts with a total of 10 Lakhs sanctioned limit and total utilisation of 2 Lakhs
Here the overall utilisation is: 20%, which is okay as it is under 30%..
But if one of the accounts has 50% utilisation ( ie, one account which has 1L limit and utilsation with 50K).
In this case , score will have big negative impact even though your overall is less than 30%...

BEST practice:

Make sure each and every account utilisation is less than 30% to start with
and as low as possible to have as better score as possible.. ( It can go to negative as well .. this is the best possible scenario)...

3) Number of Enquiries

This is where a lot of people have confusion..

The basic rule:
The longer the credit history , the lesser the impact of number of enquiries on the Credit score...

In practical terms:
Once your credit history crosses the age of 5 years, the no. of enquiries' negative impact diminishes..

Say if you have 6 years of credit history, then 5 or 10 enquireis in the past 1 to 3 months will not have any impact on the score.

If your credit history crosses 10 - 15 years , you can safely forget about the concept of number of enquiries...

TIP:
Even if your credit score is impacted because of no of enquiries, the score will recover pretty fast ie. within 2 to 3 months.
Only people with less than 5 years of credit history should be careful about the no of enquiries..


4) Credit age

The longer the Credit age the better the score and score's stability...
For a person who has a credit age of 15 to 20 years, the fluctuation in his/ her score is very minimal...

Again, after the age of 5 years , the score will get a bit of the boost and started to get stabilised..
Obviously the more older the credit profile the better.
when you are trying to close your oldest credit card account, please check what is the second oldest account's age, if it is more than 5 years, no need to worry..

TIP:
Check score predictor in the offical CIBIL app and predict your score by selecting the oldest card's closure.. this will give a very accurate prediction in my experience.

5) Credit Mix

Obviously, a mix of sceured and unsecured loans is a better indicator rather than having only unsecured loans...

However, what I observed in practice, except for Home loan all other Secured loans have no / minimal postive impact on the score..

Home Loan- will definitely improve your score by around 10 points.
Gold Loan and Loan against FD - have no positive impact on the score in my experience. in fact it had a negative impact as it is carrying some current balances..
Auto Loan - also may not have a positive impact..

Now coming to some other interesting bits:


SSV's Pro Tip:

1) Make current balances <=0 on each and every account as on Reporting Date ..


Maitain 0 or negative current balances on all accounts to get a boost of about 10 points to your score
Then you may ask what is the purpose of having 45 /50 days of free credit period..
Correct. this may not be useful for those who want to utilise full free credit days, but for those who want to boost their credit score for any other purposes temporarily this is one of the great tools which is in our hand..
I will also tell how to get this 0 utlisation along with availing free credit period to some extent for some bank credit cards..

We all know that different banks report balances on different dates.
We classify them as banks reporting balances as on
1) month end
2) bill generation date

The KEY here is current balances as on REPORTING Date ...
This Reproting date can be month end or bill generation date depending upon the bank.

1) For those that report balances as on month end ie.
AXIS, BOB, HDFC, HSBC, IndusInd, IDFC, Kotak, RBL , Stan C, YES ........
For these banks, make sure your due date falls on 1st of every month, so that means, your statement generation datee should be around 14th of every month so that bill DUE date is around 1st or 2nd of the following month...

In this case, you can have your full amount outstanding as on 14 th, but pay the full amount by 30th of every month..
So at the end, your current oustanding balances should <= 0 as on 30th.. this solves the issue.

2) For those banks who report on bill generation date, there is no escape: you have to pay just before bill generation date and make sure bill amount is <= 0,,,


2) HIGH Credit in CIBIL report:

There is one data item called " HIGH credit " in CIBIL report..
what it means : the highest amount used / billed in any credit account during the life time of that account...

This generally doesn't have any direct impact on the credit score except in the cases of charge cards like amex Gold, Platinum cards etc where there is no set sanctioned limit..
This was applicable until recentlty on HDFC cards as well, but HFDC now reports sanctioned limits to credit bureaus..

However, this data item potentially will be useful for lenders to know more about us with regard to
1) Potential high spender
2) giving better credit limits at the time of application..

I am not sure if the Indian lenders are incorporating this in their credit card application evaluation as of now.. I am sure in future they may use this..

How this should work:
Total amount used ie. debited duiring a staetment period should reprorted as HIGH Credit to the bureaus..

Scenario 1:
Take a case of what I generally do:

I have a card with sanctioned limit of 5L and I use it for 2L in one month and pay in full before the bill generation date.
This is how it will be reprted in this case:

Sanctioned Limit: 5L
High Limit : 2L
Current Balance : 0

This stat should WOW a potential lender towards me.. Why?
I am using 40% of sanctioned limit and paying in full back to account before the bill generation.
Means I am a high spender and very obedient in paying back before bill generation date..
and hence they should love to give me their card with generous limits..

Scenario 2:
Take another example of oppostie side:

Sacntioned limit: 5L
High limit :20K
current balance: 20K

In this case, Bank is wasting sanctioned limit on this person, as he is only using 4% of sacntioned limit ..
So , in this case this customer is not a high spender ( hence not much income to the Bank) and there is no point in giving him higher limits as well ..

As per my observation only SBI and Amex is reprortng this HIGH limit correctly in true sense.
(--EDIT: YES bank is also doing the same as per @reach2dpg )
ie.
same example:
spends of 2L , paying full before bill generation:
SBI and AMEX reported
as CL :5L
High Limit 2L and
Curre balance : 0

where as all other banks reported as
CL :5L
High Limit : 0 and
Curr Balance :0..

For other banks to report correct high limit ,we need to have full balance outstanindg as on bill generation date at least for one statement period....

Look at the example of my ICICI account

1721309965192.webp

In the above example, my highest bill oustanding duirng one statement period was 2.15 L out of 7.7L sanctioned amount ..and current balance is Zero..
Means I am a good boy. A high spender who pays bills before bill generation.. Banks would love persons like these...

So, with regard to HIGH limit:
My TIP:


Use your card just once for a very big amount and get it reported as HIGH limit , and from then on-wards use as per your normal usage...


This post became too big..but I wanted to share all my knowledge as far as CIBIL score is concerned..

All the best guys...

Have fun
Enjoy.....
 
Last edited:
No.. Not at all..
I refershed the score in the last 5 years on every single day almost.. and my score hovers around 800 mark these days without any Home Loan..

BTW, your score will recover in about 3 to 6 months time ..dont worry. be punctual on all CC payments
I closed my Platinum credit card after receiving my Coral card, that month, ICICI did not send me a statement or SMS, as a result, I missed my first creidt card payment.
I contacted customer service and explained that i had missed my payment because i had not received a statement or SMS from you.
The representative assured me that the bank would not report my late payment to CIBIL and reversed my charges, However the bank reported my late payment to CIBIL.
My upgrade offers disappeared from the iMobile app as well.
 
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I closed my Platinum credit card after receiving my Coral card, that month, ICICI did not send me a statement or SMS, as a result, I missed my first creidt card payment.
I contacted customer service and explained that i had missed my payment because i had not received a statement or SMS from you.
The representative assured me that the bank would not report my late payment to CIBIL and reversed my charges, However the bank reported my late payment to CIBIL.
My upgrade offers disappeared from the iMobile app as well.
Dont leave this matter .. continue your fight with them.. they will remove the delayed payment remark for sure.. keep us updated..
 
I was thinking of closing one of cards, and was worried about the effect it would have on CIBIL. With the help of @SSV garu and the community members, I closed the card and there's a great detailed thread on the effects of closing card, which I hope benefit the TF community, please go to the link below:


 
Can Bank decrease limit if card is under utilized ? I recently got a Axis Bank Card with limit of 1.39L so what should be the ideal minimum credit utilization so that bank doesn't reduce limit on my Card (if they do such thing)
 
I closed my Platinum credit card after receiving my Coral card, that month, ICICI did not send me a statement or SMS, as a result, I missed my first creidt card payment.
I contacted customer service and explained that i had missed my payment because i had not received a statement or SMS from you.
The representative assured me that the bank would not report my late payment to CIBIL and reversed my charges, However the bank reported my late payment to CIBIL.
My upgrade offers disappeared from the iMobile app as well.
The onus is on the customer to pay the CC dues on time. Customer is supposed to check whatever app/website the CC has, and fetch the CC bill and pay the dues on time.
Bank is under no obligation to send you either bill (hard copy or soft copy by email) or notifications via SMS/Whatsapp, etc. More so because these come under processes that can fail due to technical issues.
Bank will report the late payment to credit bureaus and has rightfully done so in your case.
You are at a better position that at least you got the charges waived. There is no point fighting with the bank for removing the late payment remark as it was mistake from your side. You can try, but its a lost case.
 
Kindly help me understand what is the difference between hard enquiry and soft enquiry in CIBIL, also how to differentiate the same in CIBIL Transunion report, because when i checked the same report, it showed my date of enquiries along with bank name, date but there was no demarcation of soft and hard.
 
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Kindly help me understand what is the difference between hard enquiry and soft enquiry in CIBIL, also how to differentiate the same in CIBIL Transunion report, because when i checked the same report, it showed my date of enquiries along with bank name, date but there was no demarcation of soft and hard.
Please remind me next week, I will write about this for sure..
thanks
 
That is mainly becuase SBI cards is an independent entity, nothing to do with SBI .. and they need to maintain RBI's guidleins of Capital to Risk-Weighted Assets Ratio (CRAR) ..
They have limited Capital, deposits etc to cater to the needs of all these unsecured loans.. and SBI cards is the leading card provider in this segment.. which means they should provide more captial coverage..

Unlike the other card providers, SBI cards cant leverage from their Banking business..
all other major card issueers have banking businesses as well under one entity...

All this in my view ...

Hence SBI is very strict about Over-leverage ratio... as they have to adhere to the RBI norms..
and hence CL on SBI cards are also on the lower side when compared to their peers.

Hope this answers why SBI is so adamant about Over-leverage and low CLs..

and also recently RBI issued a circular about tightening the norms of unsecured credit lending some time last year...



Explains a lot. SBI Cards is actually desperate to sell cards but RBI has tied their hands it seems like. After my latest rejection SBI Cards sent me an email imploring to apply for a secured credit card! Of course I am not going to do that. The biggest mistake I made in my banking journey was keeping SBI as my salary account for nearly 8 years. I got absolutely no benefits from this "relationship".

1722232274063.webp
 
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I was able to achieve a score of 800+ finally...

My journey -
I have a credit history of more than 6 years and have been ignorant about the score until very recently. I have never missed a payment ever though. More than one and half year back I also got a secured loan for which also I never missed any payment, helping my use case of loan mix. Even after all such positives, my score was lingering in 790+ and never went above 800. Last few months till May, I had some of highest credit utilisation ever in my entire history with more than 10% ratio. But in June, I had lesser utilisation and I got 10 points for it. This shot my CIBIL above 800.
 
Excellent .. Thank you very much for sharing your experience..

May we know what kind Secured loan you have?
Home Loan??
By having home loan itself , the score increases about 10 points..
 
because of your high utilization ratio...
which is now decreased..

Pls go thru the first post of this thread.. you will understand it ...
Correct.
At the time of taking home loan, the score was below 780. I also wasn't spending high at that time. Would have got points for taking the secured loan then. After that, I had erratic usage of credit as well with some months of very high and some of very low. 800+ was achieved this time only.
 
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