Close HDFC add on card with same number and issue new one

[Avatar Aang]

Same reply to me by them.
Dont want to hassle so much for this. Left the idea

Well I also received same reply from Imperia relationship team. But later I was able to cancel the add on card over call. I guess the credit card and Relationship teams are different and perhaps you guys connected to your relationship team.

 

[Riva]

Well I also received same reply from Imperia relationship team. But later I was able to cancel the add on card over call. I guess the credit card and Relationship teams are different and perhaps you guys connected to your relationship team.

Am sure it was the credit card team (ext 2) on the ivr.
Maybe they took your request on call since your status was Imperia.. but I am at Preferred and they still insisting on sending physical copy.