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Comprehensive Glossary of Banking, Financial, Loyalty, Rewards, Roles, and Credit Card Terms

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Here's a list of comprehensive terms many people might not know, especially those who are new to this area. This list can really help understand the complex words used in this field. A small contribution as a newbie to this wonderful forum 🙂

⭐️ A:
- AAB: Annual Average Balance
- AAdvantage: American Airlines' Loyalty Program
- ACH: Automated Clearing House
- ADR: American Depositary Receipt
- AF: Annual Fee
- AEM: Assistant Escalations Manager
- ALM: Asset and Liability Management
- AML: Anti-Money Laundering
- AMB: Average Monthly/Minimum Balance
- APT: Arbitrage Pricing Theory
- ASM: Area Sales Manager
- AQB: Average Quarterly Balance
- ATM: Automated Teller Machine
- AVP: Assistant Vice President
- AUM: Assets Under Management
- AY: Assessment Year
- AH: Area Head
- AIF: Alternative Investment Fund

⭐️ B:
- BA: British Airways (also refers to Avios points)
- BCBS: Basel Committee on Banking Supervision
- BCSBI: Banking Codes and Standard Board of India
- BIC: Bank Identifier Code
- BIS: Bank for International Settlements
- BH: Branch Head
- BO: Banking Ombudsman
- BSE: Bombay Stock Exchange
- BM: Branch Manager

⭐️ C:
- C2C: Card to Card
- CA: Chartered Accountant
- CAGR: Compound Annual Growth Rate
- CDO: Collateralized Debt Obligation
- CEO: Chief Executive Officer
- CFO: Chief Financial Officer
- CFP: Certified Financial Planner
- CFPB: Consumer Financial Protection Bureau
- CGTMSE: Credit Guarantee Trust for Micro and Small Enterprise
- CH: Credit History
- CHO: Chief Human Resources Officer
- CIBIL: Credit Information Bureau (India) Limited (TransUnion CIBIL, A credit Information Company)
- CI: Credit Institution
- CIC: Credit Information Company/Companies (Ex: CIBIL, Experian, Equifax, etc).
- CIN: Corporate Identification Number
- CIO: Chief Investment Officer
- CKYC: Central Know Your Customer Registry
- CL: Credit Limit
- CLE: Credit Limit Enhancement
- CLI: Credit Limit Increase
- CM: Collection Manager
- CMO: Chief Marketing Officer
- COO: Chief Operating Officer
- COP: Classic on Phone
- CP: Credit Report / Conversion Rate
- CPC: Cost Per Click
- CPI: Consumer Price Index
- CPM: Cost Per Mile (used in travel loyalty programs)
- CPP: Cost Per Point
- CRA: Credit Reporting Agency
- CR: Credit Report / Conversion Rate
- CRM: Customer Relationship Management
- CRO: Chief Risk Officer
- CS: Customer Support
- CSR: Corporate Social Responsibility / Customer Service Representative
- CSDL: Central Depository Services Limited
- C2C: Card to Card
- CA: Chartered Accountant
- CAGR: Compound Annual Growth Rate
- CASA: Current Account Savings Account
- CBDT: Central Board of Direct Taxes
- CDS: Credit Default Swap
- CEO: Chief Executive Officer
- CFO: Chief Financial Officer
- CFP: Certified Financial Planner
- CFPB: Consumer Financial Protection Bureau
- CIBIL: Credit Information Bureau (India) Limited (TransUnion CIBIL, A credit Information Company)
- CIO: Chief Investment Officer
- CIN: Corporate Identification Number
- CKYC: Central Know Your Customer Registry
- CL: Credit Limit
- CLE: Credit Limit Enhancement
- CLI: Credit Limit Increase
- CMO: Chief Marketing Officer
- COO: Chief Operating Officer
- CRO: Chief Risk Officer
- CS: Customer Support
- CPP: Cost Per Point
- CPM: Cost Per Mile (used in travel loyalty programs)
- CR: Credit Report / Conversion Rate
- CRA: Credit Reporting Agency
- CRR: Cash Reserve Ratio
- CRM: Customer Relationship Management
- CSDL: Central Depository Services Limited
- CGTMSE: Credit Guarantee Trust for Micro and Small Enterprise
- CH: Credit History
- CVV: Card Verification Value
- CBSSBI: Core Banking Solutions State Bank of India

⭐️ D:
- DC: Debit Card
- DCB: Diners Club Black
- DCC: Dynamic Currency Conversion
- DCF: Discounted Cash Flow
- DD: Demand Draft / Deposit
- DIN: Director Identification Number
- DM: Deputy Manager
- DSA: Direct Sales Agent/Associate
- DSC: Digital Signature Certificate
- DSE: Direct Sales Executive
- DPP: Direct Public Offering
- DST: Direct Sales Team
- DSTL: Direct Sales Team Leader

⭐️ E:
- EBITDA: Earnings Before Interest, Taxes, Depreciation, and Amortization
- ECLGS: Emergency Credit Line Guarantee Scheme
- EFT: Electronic Funds Transfer
- EMI: Equated Monthly Installment
- EM: Escalation Manager
- EMV: Europay, Mastercard, and Visa (Chip Card Technology)
- EPF: Employees' Provident Fund
- EPS: Earnings Per Share
- ETA: Estimated Time of Arrival
- ETF: Exchange-Traded Fund
- ETB: Existing To Bank
- EQM: Elite-Qualifying Mile
- ER: Edge Rewards (Axis)
- EUA: Emission Unit Allowance
- EVA: Economic Value Added
- EVP: Executive Vice President

⭐️ F:
- FAQ: Frequently Asked Questions
- FD: Fixed Deposit
- FDIC: Federal Deposit Insurance Corporation
- FDI: Foreign Direct Investment
- FFP: Frequent-Flyer Program
- FI: Financial Institutions
- FII: Foreign Institutional Investor
- FNA: Free Night Award
- FINRA: Financial Industry Regulatory Authority
- FOMC: Federal Open Market Committee
- FOMO: Fear Of Missing Out
- FX/FOREX: Foreign Exchange
- FUD: Fear, Uncertainty, Doubt
- FY: Financial Year
- FYF: First Year Free
- FTNR: First-Time Non-Rejection/Rejected

⭐️ G:
- GAAP: Generally Accepted Accounting Principles
- GDR: Global Depository Receipt
- GFC: Global Financial Crisis
- GDP: Gross Domestic Product
- GC/GV: Gift Card/Voucher
- GHH: Group Head Human Resources
- GST: Goods and Services Tax
- GSTIN: GST Identification Number

⭐️ H:
- HAB: Half-Yearly Average Balance
- HFT: High-Frequency Trading
- HHonors: Hilton Honors Loyalty Program
- HNI: High Net-worth Individual
- HODL: Hold On for Dear Life (Commonly used in the cryptocurrency world)

⭐️ I:
- IBA: Indian Banks' Association
- IBAN: International Bank Account Number
- IFSC: Indian Financial System Code
- IIBX: India International Bullion Exchange
- IMPS: Immediate Payment Service
- IP: Initial Payment (Account Opening Amount)
- IPO: Initial Public/Private Offering
- IRR: Internal Rate of Return
- IRA: Individual Retirement Account
- ISIN: International Securities Identification Number
- I-T: Income Tax
- ITR: Income Tax Return
- IHG: InterContinental Hotels Group

⭐️ J:
- JCB: Japan Credit Bureau
- JF: Joining Fee

⭐️ K:
- KYC: Know Your Customer
- KYCC: Know Your Customer's Customer

⭐️ L:
- LE: Limit Enhancement
- LPA: Lakh Per Annum
- LP: Loyalty Point
- LIBOR: London Interbank Offered Rate
- LOC: Line of Credit
- LOU: Letter of Undertaking
- LLP: Limited Liability Partnership
- LTF: Life Time Free

⭐️ M:
- M&A: Mergers and Acquisitions
- MACD: Moving Average Convergence Divergence
- MAB: Monthly Average Balance
- MB: Marriott Bonvoy
- MBS: Mortgage-Backed Securities
- MCA: Ministry Of Corporate Affairs
- MCC: Merchant Category Code
- MF: Mutual Fund
- MDR: Merchant Discount Rate
- MICR: Magnetic Ink Character Recognition
- MIS: Management Information System
- MITC: Most Important Terms and Conditions
- MMID: Mobile Money Identification
- MR: Membership Rewards (Amex)
- MS: Manufactured Spends
- MSF: Merchant Service Fee
- MSME: Micro, Small & Medium Enterprise

⭐️ N:
- NACH: National Automated Clearing House
- NASDAQ: National Association of Securities Dealers Automated Quotations
- NCMP: National Common Mobility Card
- NEFT: National Electronic Fund Transfer
- NFC: Near-field communication
- NGO: Non-Governmental Organization
- NIM: Net Interest Margin
- NPCI: National Payments Corporation of India
- NPA: Non-Performing Asset
- NPS: National Pension System
- NSC: National Savings Certificate
- NSDL: National Securities Depository Limited
- NSE: National Stock Exchange of India
- NSH: National Sales Head
- NSM: National Sales Manager
- NTB: New To Bank
- NTC: New To Credit
- NRV: Net Relationship Value
- NAV: Net Asset Value
- NYSE: New York Stock Exchange

⭐️ O:
- OD: Overdraft
- OGS: One Glance Statement
- OTC: Over-the-Counter

⭐️ P:
- P/E: Price-to-Earnings Ratio
- PA: Payment Aggregator
- PAN: Permanent Account Number
- PC: Prepaid Card
- PF: Provident Fund
- PG: Payment Gateway
- PMS: Portfolio Management Services
- PNO: Principal Nodal Officer
- PPF: Public Provident Fund
- PPP: Purchasing Power Parity
- PPI: Producer Price Index / Prepaid Payment Instrument
- PP: Priority Pass
- PSO: Payment System Operator
- PSP: Payment Service Provider
- PSS Act: Payment and Settlement Systems Act, 2007
- POS: Point of Sale
- POP: Point of Purchase
- PQD: Premier Qualifying Dollars (United Airlines)
- PVP: Principal Vice President
- PE: Private Equity
- PMJDY: Pradhan Mantri Jan-Dhan Yojana (various financial services under this scheme)
- P2M: Person-to-Merchant
- P2P: Person-to-Person / Peer-to-Peer (Lending)
- PAN: Permanent Account Number
- PIN: Personal Identification Number
- PSP: Payment Service Provider

⭐️ Q:
- QAB: Quarterly Average Balance
- QR Code: Quick-Response Code
- QE: Quantitative Easing

⭐️ R:
- RBI: Reserve Bank of India
- RB: Retention Bonus
- RD: Recurring Deposit
- RFI: Request for Information
- RFID: Radio-frequency identification
- RH: Regional Head
- RHVP: Regional Head & Vice President
- RHD: Regional Head & Director
- RSM: Regional Sales Manager
- RM: Relationship Manager
- ROA: Return on Assets
- ROE: Return on Equity
- ROI: Rate of Interest / Return on Investment
- ROIC: Return on Invested Capital
- RP: Reward Points
- REIT: Real Estate Investment Trust
- RTGS: Real-Time Gross Settlement
- RV: Relationship Value
- RuPay: Portmanteau of Rupee and Payment
- RSI: Relative Strength Index

⭐️ S:
- SCSS: Senior Citizen Savings Scheme
- SEC: U.S. Securities and Exchange Commission
- SEBI: Securities and Exchange Board of India
- SEPA: Single Euro Payment Area
- SFB: Small Finance Bank
- SEU: Sales Enhancement Unit
- SH: Sales Head
- SIP: Systematic Investment Plan
- SI: Standing Instruction
- SM: Social Media / Senior Management
- SME: Small and Medium-sized Enterprise
- SM: Sales Manager
- SOC: Schedule of Charges
- SOA: Statement of Account
- SPAC: Special Purpose Acquisition Company
- SPC: Super Premium Card / Strategic Planning Committee
- SPG: Starwood Preferred Guest
- SSY: Sukanya Samriddhi Yojana
- SVP: Senior Vice President
- SWIFT: Society for Worldwide Interbank Financial Telecommunication
- STT: Securities Transaction Tax

⭐️ T:
- T-Bill: Treasury Bill
- TAN: Tax Deduction and Collection Account Number
- TAT: Turn Around Time
- TCS: Tax Collected at Source
- TDS: Tax Deducted at Source
- TER: Total Expense Ratio
- TIN: Tax Payer Identification Number
- TARP: Troubled Asset Relief Program
- TRV: Total Relationship Value
- TPAP: Third Party Application Provider
- Trifecta: 3 popular Credit Cards from 1 bank, esp. AMEX.
- TYP: ThankYou Points (Citi)
- TVM: Time Value of Money

⭐️ U:
- UHNI: Ultra HNI
- UPI: Unified Payments Interface
- ULIP: Unit-linked Insurance Plan
- UPP: Universal Protection Plan
- UR: Ultimate Rewards (Chase)

⭐️ V:
- VC: Venture Capital
- VAT: Value-Added Tax
- VCC: Virtual Credit Card
- VKYC: Video Know Your Customer
- VIX: Volatility Index
- VIN: Value Index Navigation
- VPA: Virtual Payment Address
- VP: Vice President

⭐️ W:
- WB: Welcome Bonus/Benefit
- WPI: Wholesale Price Index
- WTO: World Trade Organization

⭐️ X:
- XIRR: Extended Internal Rate of Return

⭐️ Y:
- YTD: Year to Date
- YTM: Yield to Maturity

⭐️ Z:
- ZH: Zonal Head

Last but definitely not the least:
- LTBMA - Lunch Time Baad Mein Aana 😅

Please keep in mind, while this list is comprehensive, it's not exhaustive. You're welcome to contribute more terms you may know and are missing from this list. It's not limited to Indian financial terms as you may have noticed.

P.S. 💙 Hit that like button, this is my first contribution to this forum and it did take time to compile this list from various online sources and existing knowledge. Sharing here so it can be helpful to everyone.

P.P.S. Some of these terms were taken from a thread shared on X by satishckp (Kudos to him!).
 
Last edited:
Axis Bank has something called OGS - One Glance Statement – the account statement sent to your registered email ID monthly.
Maybe it is not universal, but would be good to add. Have seen this term in many TF threads.
 
Axis Bank has something called OGS - One Glance Statement – the account statement sent to your registered email ID monthly.
Maybe it is not universal, but would be good to add. Have seen this term in many TF threads.
Nice. It doesn't matter if it's universal or not, as long as it's being used around, it's a good addition. Added
 
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