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Didn't get proper cb for smartbuy purchase, got something called "smartbuy bonus", it's been more than 3 days

For 20k smartbuy, it showed I'll fetch 1000 but, I received something called smart buy bonus July cb of 351?, what is this? Can anyone explain? Usually I'll receive cb for smartbuy purchase within 2 days. It's already day 3 and I've gotten some bonus cb and still haven't received 1000cb for amazon, should I contact bank or wait?


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