Dijital rupee load failed

[dhruv0109]

Today i am load 2000 rs in dijital rupee through upi and payment succces from upi but not load to dijital rupee and not show any transaction in history failed/succes no any show in history but payment is debited my account.
What to do please help me .

 

[Tejo]

Today i am load 2000 rs in dijital rupee through upi and payment succces from upi but not load to dijital rupee and not show any transaction in history failed/succes no any show in history but payment is debited my account.
What to do please help me .

which bank ... digital rupi ?
raise a complaint with acquring bank with amt debit receipt/statement

If there is no response from them, then raise a chargeback.