I initially had a Priority Salary Account with SCB and later when I left the company, it was converted into aXcess Savings account. Personally I was very satisfied with the personal banking facility of SCB. The banking experience is very pleasant (unlike SBI and HDFC where they make you to stand in long queue and give harsh replies). Like once I had a requirement for a huge quantity of one rupee / five rupee coins for a family function. When I approached bank at closing hours, they said that they do not have stock and they promised that they will personally come and give it to me the next day based on the cheque withdrawal. As promised, the next they a rep came to my home and provided the coins. Similarly, in my place (Chennai) there is SCB 24*7 branch - where you can go and do banking even on weekends and govt holidays. Is a very useful feature. Hence I have the SCB savings account by default for life!! But on the flip side, they are not that great at providing exciting Credit Card offers/discounted loans for existing customers..