Eligibility Criteria for ICICI Emeralde Private Metal - Discussion

[Dobbiee]

Yeah still there. In fact if you are not using this Emeralde offline, then Amex variant is the best option. As you get 5000 TC voucher for birthday.

I think an idea could be to take main and add-on card. And both to be on different variants. If its allowed.

 

[BVCBVC is verified member.]

I think an idea could be to take main and add-on card. And both to be on different variants. If its allowed.

Not sure if add on will be given on another network.

 

[Dobbiee]

Not sure if add on will be given on another network.

Let me try it. Will come back.

 

[BVCBVC is verified member.]

Let me try it. Will come back.

I am trying to do with Sapphiro and there is no option to chose Network for Add on.

 

[Dobbiee]

I am trying to do with Sapphiro and there is no option to chose Network for Add on.

Network change request should be delt with customer care. Wont show options to us.

Spoke to customer care. The person was clueless on Amex being issued on EPM.
After speaking to his senior, he has asked time till today eve to get back to me.

What he said - he needs to confirm if EPM Mastercard can be 're-issued' as EPM Amex.
Probably it is like issuing a fresh card.

Lets see what he says, when he calls back. Hopefully he understood that add-on would remain on Mastercard.

 

[theXfactor]

Network change request should be delt with customer care. Wont show options to us.

Spoke to customer care. The person was clueless on Amex being issued on EPM.
After speaking to his senior, he has asked time till today eve to get back to me.

What he said - he needs to confirm if EPM Mastercard can be 're-issued' as EPM Amex.
Probably it is like issuing a fresh card.

Let’s see what he says, when he calls back. Hopefully he understood that add-on would remain on Mastercard.

ICICI Customer care has a very poor understanding of the cards and their features except for a handful of knowledgeable folks. I usually wouldn’t try this out, you never know their little knowledge may result in the closure of your existing card and could become a nightmare for you to have the new card issued.

 

[SSV]

ICICI Customer care has a very poor understanding of the cards and their features except for a handful of knowledgeable folks. I usually wouldn’t try this out, you never know their little knowledge may result in the closure of your existing card and could become a nightmare for you to have the new card issued.

Very high chances of this possibility

 

[SSV]

Network change request should be delt with customer care. Wont show options to us.

Spoke to customer care. The person was clueless on Amex being issued on EPM.
After speaking to his senior, he has asked time till today eve to get back to me.

What he said - he needs to confirm if EPM Mastercard can be 're-issued' as EPM Amex.
Probably it is like issuing a fresh card.

Lets see what he says, when he calls back. Hopefully he understood that add-on would remain on Mastercard.

Sounds like things going to be messed up if not handled correctly..

I don't think the parent card and addon cards can be on different networks .. again I am not an expert on addon cards. Never held one before ..

 

[theXfactor]

ICICI Customer care has a very poor understanding of the cards and their features except for a handful of knowledgeable folks. I usually wouldn’t try this out, you never know their little knowledge may result in the closure of your existing card and could become a nightmare for you to have the new card issued.

Moreover, since my Infinia is Visa, I wanted a Mastercard which is what my EPM is. I wouldn’t want an Amex on EPM, I’d rather have a separate Amex.
Since the addon cards are nothing but the primary card extended to additional people. It essentially extends the same features as the primary card, same statement and even points from addon transactions get added to the same account. Having a different networked addon essentially means having a fresh new card as features as such lounge network and Amex/Mc privileges etc would become different and that’s not allowed.

 

[Dobbiee]

Sounds like things going to be messed up if not handled correctly..

I don't think the parent card and addon cards can be on different networks .. again I am not an expert on addon cards. Never held one before ..

This I also agree. Have been hearing that add-on would be of same network.
But still no harm in trying. Maybe technologies have changed now to handle such situation.

@theXfactor
Hopefuly it should not be that level of stupidity with wealth customer care.

@BVC
Got call from the executive. They were looking for my application of EPM. Clarified them that it was an upgrade from Apay to EPM. No application was filled.
Now he is sending the request of network change to back-end team. Have made him mention in the request that the add-on card would remain on Mastercard network. Lets see what would be the reply of back-end team. It could take a couple of days.

 

[theXfactor]

@theXfactor
Hopefuly it should not be that level of stupidity with wealth customer care.

Regardless. Never underestimate ICICI bank customer care. 😀

 

[Dobbiee]

Regardless. Never underestimate ICICI bank customer care. 😀

Some good mistakes also they do. They dont close old card on issuing a new card.
My wife has 2 debit cards in her account. She had also requested for network change. And both are in active state in her account.

 

[Hackmebro]

Do they give EMP on the basis of TRV value too?

 

[theXfactor]

Some good mistakes also they do. They dont close old card on issuing a new card.
My wife has 2 debit cards in her account. She had also requested for network change. And both are in active state in her account.

I don't know what to do with 2 debit cards. I had 2 as well after my account was upgraded but got one closed, after getting WM one the normal one didn't make much sense. I expected ICICI to close the earlier one post the upgrade.

 

[abhiaj_geek]

Do they give EMP on the basis of TRV value too?

Haha 1cr trv should get u epm. Maybe lesser.

 

[SSV]

Some good mistakes also they do. They dont close old card on issuing a new card.
My wife has 2 debit cards in her account. She had also requested for network change. And both are in active state in her account.

1) how long both are active for?
2) which account,? What are those two DCs along with networks?
3) which one is the first one and the latest one?

 

[Dobbiee]

1) how long both are active for?
2) which account,? What are those two DCs along with networks?
3) which one is the first one and the latest one?

Just checked again on her account, its not showing 2 active cards anymore.

What had happened around 8 months ago:

Its wealth account. The original DC issued was wealth on MC network. Thought that if we ask for Visa then would get the Wealth select which looks great. But what came was a Visa Platinum without word wealth written on it. So again ordered back MC.

Probably one of the later card was not activated, so kept showing in the account for a long time.

 

[SSV]

Just checked again on her account, its not showing 2 active cards anymore.

What had happened around 8 months ago:

Its wealth account. The original DC issued was wealth on MC network. Thought that if we ask for Visa then would get the Wealth select which looks great. But what came was a Visa Platinum without word wealth written on it. So again ordered back MC.

Probably one of the later card was not activated, so kept showing in the account for a long time.

It generally takes longer time in case of ICICI bank to deactivate the first DC..

 

[theXfactor]

Just checked again on her account, its not showing 2 active cards anymore.

What had happened around 8 months ago:

Its wealth account. The original DC issued was wealth on MC network. Thought that if we ask for Visa then would get the Wealth select which looks great. But what came was a Visa Platinum without word wealth written on it. So again ordered back MC.

Probably one of the later card was not activated, so kept showing in the account for a long time.

Btw, have they done away with the sub-categorization within Wealth like Wealth Mgmt, Wealth Select etc. It's Wealth Mgmt only now followed by Private?

 

[Dobbiee]

Btw, have they done away with the sub-categorization within Wealth like Wealth Mgmt, Wealth Select etc. It's Wealth Mgmt only now followed by Private?

Yes. Thats what i also heard a couple of months ago while a discussion with customer care.