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Excess Credit balance in Credit Cards

chiron

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received the following mail for Zomato RBL. Any experts that can help in providing detailed information on the period specified by RBI?

As per the law, we will be holding your funds for a period specified by Reserve Bank of India (RBI). Post which the funds will be remitted to the Reserve Bank of India.
 
received the following mail for Zomato RBL. Any experts that can help in providing detailed information on the period specified by RBI?

As per the law, we will be holding your funds for a period specified by Reserve Bank of India (RBI). Post which the funds will be remitted to the Reserve Bank of India.
Have you closed your card?
 
The topic of this thread is not reward points redemption. Anyways, thanks for getting back.
My bad. For getting back excess balance refund just add your bank account through Citibank online banking. And request balance refund. I have done this as well with Citibank, very smooth.

On left hand side of Citibank online login, there's an option for credit balance refund. Click it and after that it is self explanatory.
 
AMEX was smooth too. Just message customer care. They'll ask for bank details and initiate the transfer. If amount is more than 50k, they ask for bank statement through which the transaction was made.
 
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