Extortion by Hotel/Makemytrip

[Thomas244]

It’s been going on since years. I make it a point before booking anytime in last 2 weeks of dec to call hotel direct and ask for extra charges or compulsory dinners.

 

[AlgoTrader]

This is shady and unethical at the least

 

[SonyTom]

It would be good if you can disclose the name of the hotel so that we can avoid it in future

 

[cardio_guy]

This is very common in Christmas & New year time. In TF itself there was a thread I remember last year.

 

[superstar@123]

It would be good if you can disclose the name of the hotel so that we can avoid it in future

Alagao resort, South Goa.

 

[superstar@123]

This is very common in Christmas & New year time. In TF itself there was a thread I remember last year.

Can you give me some keyword to search, if you remember ?
I tried it but couldnt find that thread.

 

[superstar@123]

This is not new and neither illegal. Check your hotels terms and conditions. This gala thing will be mentioned.

This is the reason I never travel in last 2 weeks of Dec and 1st week of Jan as most hotels will rip u with these gala nonsense

Nothing is mentioned in my T&C and thats why I am tagging it as "illegal and Extortion".
If they have written it, its obvious that anyone who agreed to it has to pay !

 

[tachniki]

I tried booking feom their site. It is not mentioned.

 

[SonyTom]

Maybe you need to file a case at consumer court. Save all the T&Cs. They may modify or take it down from their site

 

[navam]

Hmm you know what I see the message about new years and Christmas fee extra on mmt sometimes
Is it mentioned somewhere in your confirmation email?
Wondering if the problem is that smartbuy UI isn't displaying these notices and maybe use this to force them for better pricing or refund?

 

[tachniki]

Hmm you know what I see the message about new years and Christmas fee extra on mmt sometimes
Is it mentioned somewhere in your confirmation email?
Wondering if the problem is that smartbuy UI isn't displaying these notices and maybe use this to force them for better pricing or refund?

I tried for mentioned hotel on hotel website booking itself. They have not mentioned even there.

 

[superstar@123]

Maybe you need to file a case at consumer court. Save all the T&Cs. They may modify or take it down from their site

Yes, heading for it.
Just a question, since I have done the transaction through Smartbuy, does RBI ombudsman needs to be approached first or directly consumer court?

 

[tachniki]

Yes, heading for it.
Just a question, since I have done the transaction through Smartbuy, does RBI ombudsman needs to be approached first or directly consumer court?

This seems like consumer case issue. Use e-daakhil.

 

[Dragon_slayer]

This is not unethical, almost all major hotels does this, they even mention this in T&C

 

[SonyTom]

Yes, heading for it.
Just a question, since I have done the transaction through Smartbuy, does RBI ombudsman needs to be approached first or directly consumer court?

Since the failure of service was from a hotel, I doubt if the RBIO has any role here