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Extra Smart HDFC CC Service Representative Related to No-Cost EMI

How to cancel EMI after getting discount

momo

TF Buzz
VIP Lounge
Called up HDFC infinia service to cancel my no cost emi, as I've done many times before.

Got a guy who was condescending and manipulative.

I told him I wanted to close the EMI, and he said he can't do it - I have to do it using HDFC mycards.
Also said there would be 3% pre-closure + interest + GST. Despite telling him that previously I was never charged this fees, he gave me gyan about how people are misusing no-cost EMI trick by getting discounts on flipkart and amazon and then closing the loans. He wasted some more of my time, but refused to take my request, and finally I disconnected.

After reading technofino, I got to know that I had to say the magic word of "cancel" instead of "pre-close" the EMI.

I cut the call, and called again, this time again another guy asked me if I wanted to pre-close the EMI. I said no, i need to cancel it.
He took the request immediately and said the EMI will be closed in 4 working days. Done in 60 seconds.
 
Called up HDFC infinia service to cancel my no cost emi, as I've done many times before.

Got a guy who was condescending and manipulative.

I told him I wanted to close the EMI, and he said he can't do it - I have to do it using HDFC mycards.
Also said there would be 3% pre-closure + interest + GST. Despite telling him that previously I was never charged this fees, he gave me gyan about how people are misusing no-cost EMI trick by getting discounts on flipkart and amazon and then closing the loans. He wasted some more of my time, but refused to take my request, and finally I disconnected.

After reading technofino, I got to know that I had to say the magic word of "cancel" instead of "pre-close" the EMI.

I cut the call, and called again, this time again another guy asked me if I wanted to pre-close the EMI. I said no, i need to cancel it.
He took the request immediately and said the EMI will be closed in 4 working days. Done in 60 seconds.
is it working right now?
No does not work.
 
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