Facing issues with UPI number

[dvader]

Hi everyone,

I am facing a strange issue in that, every time I try to set my mobile number as a UPI number on any of my accounts on Gpay it just says "Couldn't set UPI number". I tried on other apps though the error is different but it fails. Please note that I was able to set it a month or two back until one day I noticed that the UPI number was unset in Google Apps (no idea how) and now I can't set it again. Any idea what might be happening?

Thanks in advance
dvader

 

[itsreetj]

I am facing a similar issue. I had my UPI number setup on paytm. I deactivated there and activated on BHIM. As per rules, UPI number can be set on any one app but I tried on paytm and it linked there as well. I thought maybe some error so I removed from paytm and retried, this time it shows error "mapper not found at mapper id" instead of showing "upi number is already linked to xxxxxx@upi id on bhim, delink first to link on paytm". Then I opened Phonepe, UPI number created there as well, similarly on cred, gpay everywhere but now I can't delete the upi numbers there, it shows error. So I have UPI numbers on Phonepe, gpay, cred, Amazon pay. On BHIM I removed and reinstalled app, since then it's showing "consent not found from customer". Strange thing, I should have never enabled UPI number in the first place as I already have accounts in all the major upi apps. Just entering my mobile number in any app should automatically show my details.

I'm facing same issues do you have any solutions or updates yet??

I am facing the same issue. When it was first launched, I tried it on many UPI apps and kept switching the UPI number. After a while, it stopped working and all apps started showing that UPI number could not be set. Only in iMobile app, it showed error "MM#19". I tried reaching out to the helpline of Phonepe, paytm, ICICI and other banks, but none could resolve this issue.

After much research, I found that this pertains to UPI error code "Port_action_prohibited". So now, at least we know this is part of the UPI system.

Now, I dont know know who to approach to get this reversed. Any help would be appreciated!

Any update??

 

[RAMESH BABU N]

No Man still stuck with it. let me know if you find out something

Try this once.
Go to your Bank's App or net banking. Select your account properties/settings. Disable UPI for that primary account/number. Wait for 1 (or 2) EODs (end of day). Do nothing in these 2 days - on any other UPI Apps about this number.
Then enable it again for UPI Trxns. Generally, it should work.
Let us know the outcome.

 

[asm07]

I'm facing same issues do you have any solutions or updates yet??

Any update??

Upi number system is heavily flawed I feel. Sometimes it lets us create upi number in multiple apps without disabling the previous one and then the problem starts. I heard someone was saying NPCI has some 6 months cool down period, then we can retry, I don't know.
Originally I had linked it to paytm then I tried BHIM but out of curiosity I checked Phonepe and it got linked there as well (both bhim and phonepe at same time). Then I tried cred, gpay etc. and everywhere it got linked but actually it wasn't getting linked anywhere. I could delete upi number from bhim, gpay, paytm but I couldn't create again there. On Phonepe, cred I couldn't even delete upi number. I asked bhim, paytm, phonepe and cred support. Paytm said that my upi number is linked to some other app but it wasn't. Even if it was linked to some other app, it'd show the upi id of that app before switching. Phonepe support is just passing generic response, bhim(npci) is yet to answer, they called me twice but couldn't solve it but they understand the issue. Cred seems to be understanding the issue as as well and they said they're raising the concern with NPCI.
Honestly, I don't have any issues as I have upi account in all the major apps so upi number was pretty useless for me. It's more useful for those who has 1 or 2 upi apps and others can easily send them money by UPI number. As I'm having no issues, I decided to ignore it.

 

[hanan123]

So guys I have got solution.try creating upi number in bob upi app.it works

 

[mohitbilochi]

So guys I have got solution.try creating upi number in bob upi app.it works

It does work, thanks!!

 

[Unknown12]

So guys I have got solution.try creating upi number in bob upi app.it works

I don’t have an account with bob.

 

[Deleted member 29919]

I don’t have an account with bob.

It is a upi payment app for any bank just launched by bob .... Make a account it will work

 

[Unknown12]

It is a upi payment app for any bank just launched by bob .... Make a account it will work

Yes, It worked.

 

[Deleted member 30497]

So guys I have got solution.try creating upi number in bob upi app.it works

And did you disable UPI on this BOB app? It shows a warning that VPAs won't be accessible for 2 years. Is it referring to these BOB app UPI IDs or the original Google Pay UPI?

 

[Deleted member 30497]

Yes, It worked.

Did you delete your UPI after UPI number was generated from BOB app? It says VPA will be unavailable for 2 years.

 

[Unknown12]

Did you delete your UPI after UPI number was generated from BOB app? It says VPA will be unavailable for 2 years.

First I have successful set my upi number in Bob upi. Then in paytm I tried to map my mobile number again and it has switched successfully from Bob upi to Paytm. Though I can still see my upi number in other banking apps. But anyhow I dont care about that because now my upi number is successfully set in Paytm. Then I just uninstalled Bob upi and other Upi apps without touching anything else. People are able to send money on my phone number and thats more than enough for me.

 

[Deleted member 30497]

First I have successful set my upi number in Bob upi. Then in paytm I tried to map my mobile number again and it has switched successfully from Bob upi to Paytm. Though I can still see my upi number in other banking apps. But anyhow I dont care about that because now my upi number is successfully set in Paytm. Then I just uninstalled Bob upi and other Upi apps without touching anything else. People are able to send money on my phone number and thats more than enough for me.

BOB means Bank of Baroda UPI app, right? And the issue pertains to google pay, and not paytm.

 

[Unknown12]

BOB means Bank of Baroda UPI app, right? And the issue pertains to google pay, and not paytm.

Actually the issue was we were unable to set upi number in any app. After this Bob upi app trick. Now we are able to set upi number. I checked google pay, google pay is still not working and throwing an error could not set upi number. But all other apps able to switch upi number from each other smoothly.
So no matter what we do, only google pay is not allowing to set upi number.

 

[Deleted member 30497]

Actually the issue was we were unable to set upi number in any app. After this Bob upi app trick. Now we are able to set upi number. I checked google pay, google pay is still not working and throwing an error could not set upi number. But all other apps able to switch upi number from each other smoothly.
So no matter what we do, only google pay is not allowing to set upi number.

Okay, well, since someone has already mentioned a 6 month cooldown, I think we can wait.
If this UPI number issue on Google pay resolves after this while, well and good, otherwise we have alternatives in the form of UPI IDs and QR codes for paying to other UPI apps.

 

[Unknown12]

Okay, well, since someone has already mentioned a 6 month cooldown, I think we can wait.
If this UPI number issue on Google pay resolves after this while, well and good, otherwise we have alternatives in the form of UPI IDs and QR codes for paying to other UPI apps.

My 6 Months cool down period is already completed in March, 2024. Previously all other banking apps were also showing my number under upi number. But now I have removed my upi number in all banking apps except icici imobile. Only iMobile is not allowing me to remove my upi number from their app and throwing an error stating some #MM19 upi number is disabled by some other app. I have complaints open at both icici and google pay. Lets see what happens.
I can able to switch, disable and remove my upi number in all the apps like Phonepe, Paytm, Bhim.. except iMobile and Google pay.

 

[Unknown12]

My 6 Months cool down period is already completed in March, 2024. Previously all other banking apps were also showing my number under upi number. But now I have removed my upi number in all banking apps except icici imobile. Only iMobile is not allowing me to remove my upi number from their app and throwing an error stating some #MM19 upi number is disabled by some other app. I have complaints open at both icici and google pay. Lets see what happens.
I can able to switch, disable and remove my upi number in all the apps like Phonepe, Paytm, Bhim.. except iMobile and Google pay.

Update: Icici resolved the iMobile #MM19 error. But Google pay case is still open and they don't even have any timelines to resolve it.

 

[asm07]

Update :
For me it got resolved automatically after few months. Probably because I frequently switched upi number from one app to other within few hours, they restricted disabling/enabling it. I complained it in last registered app Phonepe as well as NPCI, no proper response was shared by them. I don't know how they don't know about some cooling off period. Anyway, after few months I was trying to disable upi number in Phonepe and I was successful. Then I enabled in paytm, success there too. Hence issue resolved automatically.

 

[Unknown12]

Update: Icici resolved the iMobile #MM19 error. But Google pay case is still open and they don't even have any timelines to resolve it.

Update: Google Pay issue is also now resolved. Finally I have successfully set my phone number as upi id in Google pay.