Fed Up with BM and RM of IndusInd Bank

[neeraj19a]

Hi Guys,
I opened IndusInd NRI Bank account last year and have been maintaining more than 95 lacs in FD.
Still I am not getting proper resolutions and responses on time by RM and BM
I am fedup calling customer care and Tweeting them.

Now BM is not responding to my calls and whatsapp messages , they are interested only in cross selling, FCNR and always asking when I will be sending more funds.
Even after maintaining huge balance there is no upgrade to my account.

I am fed up and done, tell me what best I can do here
Shall I change branch
Contact Regional Head
Close account

 

[phoenix1386]

Is this above mentioned branch, indusind main branch in Delhi?

This is not IndusInd main branch in Delhi. It’s a PIONEER Banking branch.

 

[neeraj19a]

With that money, your better bet would be HSBC/ Standard Chartered. If you must take Indian banks, go with ICICI/ IDFC. HDFC would love to have your money, but they wouldn’t offer much. At least ICICI’s tech and documentation processing is better when it comes to forex.

Again, you’ll be better served with HSBC, Deutsche and Standard Chartered.

is it safe to keep funds with HSBC or Standard Chartered in India..?

 

[phoenix1386]

is it safe to keep funds with HSBC or Standard Chartered in India..?

As safe as other banks, yes. But, with these two banks, moving money globally or otherwise becomes a lot easier.

That figure you mentioned will get you much better treatment in both these banks; both should net you Private Banking where you will not face the kind of issues you do and would in Indian banks.