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Federal Bank CC Vkyc Issue

rohit_

TF Premier
I’ve encountered an issue with the verification process. When I provide my address as it appears on my Aadhar card, the agents are asking for a house number. However, in our city, we don’t use house numbers. They have informed me that without a house number, the video KYC (vKYC) cannot be completed. If I randomly provide a house number, it won’t work because it won’t match what is on my Aadhar card.
Has anyone else faced a similar issue? If so, how did you resolve it?
 
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