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Federal bank Imperio Mastercard application experience

Premium

TF Premier
Post is inspired from - https://www.technofino.in/community...astercard-application-experience.25497/unread

I was looking a LTF CC with lounge access and stumbled upon this CC thread mentioned above. I thought about it and said to myself, what's the harm in trying?
With this in mind I applied for the card via this link - https://creditcards.federalbank.co.in/#/entry , I was asked to enter basic details and assuming Fed Bank to ask for my bank statements I was under the impression that in all probability the CC will be rejected.

To my elation, I was not asked for any income proof and just my details and address. I live in a Tier 3 city with no Fed Bank branch, thus I opted to fill my current address as of my brother's who lives in Lucknow. The Fed Bank website was glitchy and needed multiple refreshes to work properly, but it gave me an option to choose between IMPERIO or SIGNET with 1.2L limit. Obviously I wanted CELESTA, but Fed Bank offered only these two, so I chose IMPERIO as it is the better of the two.

Then, Fed Bank sent me a link to complete vKYC, again another issue cropped up when the agent asked me to make the vKYC call from my current address and not from the permanent address (tier 3 city). I was thinking, it would be comical if my application fails due to this pesky reason.

I had to turn towards a JUGAAD for this. It finally somehow worked out, vKYC was successful.

Received the mail this morning after 15 mins of successfully completing the vKYC that my card has been added to the Fed bank app.

All this process took less than 12 hours and if I remove the issues then all this can be completed in under 30 minutes to be honest.

DISCLAIMERS-

1. I didn't have any relationship with Fed Bank (neither FI nor Jupiter)
2. No income proofs were asked from me.
3. No msg received for CIBIL hit, will have to wait and update later here.
4. Highest Limit I have is 1.2L only.
5. I had around 6 inquiries in last 3 months, added 2 cards (SBI CB & Yes SELECT)
6. CIBIL is 776.


Please ask if you have any questions, happy to help and answer all your queries to the best of my knowledge.
 
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Your tricks worked. After applying your tricks, my video KYC was completed. After completing Video KYC, within 24 hours, I got a Celesta Master card with 5 lacks credit limits.

I have tried several times but have yet to complete my video KYC. Thanks, PradeepG, for your remarkable tricks, and special thanks to TECHNOFINO for an excellent platform where my problem was solved. I received a credit card with a reasonable limit.

Note: I have been fine with completing the video KYC with other banks. But in Federal Bank, I have faced several problems to complete video KYC.
You can avoid these kind of error in future by opening a savings account with the respective bank.
 
Your tricks worked. After applying your tricks, my video KYC was completed. After completing Video KYC, within 24 hours, I got a Celesta Master card with 5 lacks credit limits.

I have tried several times but have yet to complete my video KYC. Thanks, PradeepG, for your remarkable tricks, and special thanks to TECHNOFINO for an excellent platform where my problem was solved. I received a credit card with a reasonable limit.

Note: I have been fine with completing the video KYC with other banks. But in Federal Bank, I have faced several problems to complete video KYC.
many congoz for card brother...
 
Hi everyone,
I have recently take Federal imperio card
I use iphone

I am unable to login to mobile application / netbanking as the Federal bank always asks for the account number to login
I have contacted customer care, they asked me to try with Jupiter / Fi account details - which I tried and it shows both the savings account active (Fi & jupiter), but no credit card listed

Pls help!
Same issue... Did u find any solution??
 
Hello @Premium,
I need a suggestion on what to do with my case. I wanted to apply for a Celesta Visa/MC. Last night, I applied for a Celesta MC; everything was smooth, but while applying for the card, there was a section called "3. Choose your card," but I couldn't access that section. After providing details, it directly took me to the last step, "4. Confirm dispatch address." The application was submitted. FYI, there was no VKYC for me. I just uploaded bank statements while applying. The next day, I received a call from customer care. They asked when I applied and said the card would be free. I explained that I couldn't choose my card, even though that section existed. They said they would provide a card based on eligibility. This evening, I received an email from Federal Bank saying they issued an Imperio MC to me with an 80k limit. But I wanted a Celesta card.

I wanted a Celesta card; I applied for the card from the Celesta credit card page. If I am not eligible for Celesta, how could they issue an Imperio card to me without my consent?

Can I raise a complaint about this? If so, to whom?

People seem to prefer the Celesta MC over the Celesta Visa. What is the reason?

TIA
 

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Hello @Premium,
I need a suggestion on what to do with my case. I wanted to apply for a Celesta Visa/MC. Last night, I applied for a Celesta MC; everything was smooth, but while applying for the card, there was a section called "3. Choose your card," but I couldn't access that section. After providing details, it directly took me to the last step, "4. Confirm dispatch address." The application was submitted. FYI, there was no VKYC for me. I just uploaded bank statements while applying. The next day, I received a call from customer care. They asked when I applied and said the card would be free. I explained that I couldn't choose my card, even though that section existed. They said they would provide a card based on eligibility. This evening, I received an email from Federal Bank saying they issued an Imperio MC to me with an 80k limit. But I wanted a Celesta card.

I wanted a Celesta card; I applied for the card from the Celesta credit card page. If I am not eligible for Celesta, how could they issue an Imperio card to me without my consent?

Can I raise a complaint about this? If so, to whom?

People seem to prefer the Celesta MC over the Celesta Visa. What is the reason?

TIA
Hey mate, it could be that their site glitched, or they updated the site to give the highest possible card on their own without choosing. Celesta can't be specifically applied by any link, also if you got 80k limit you were not eligible for celesta in the first place, it requires minimum 1.5L limit.

After devaluation, all these cards are more or less the same, just take the imperio for free, you are not missing out on anything major.
 
Hey mate, it could be that their site glitched, or they updated the site to give the highest possible card on their own without choosing. Celesta can't be specifically applied by any link, also if you got 80k limit you were not eligible for celesta in the first place, it requires minimum 1.5L limit.

After devaluation, all these cards are more or less the same, just take the imperio for free, you are not missing out on anything major.
The only concern is missing BOGO every month from Celesta.
 
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