I got a call from Axis Bank (different branch from my CBS). She asked me to apply for the card upgrade offer, as my MyZone card was 3 months old, and Axis bank offers C2C with instant approval in such cases. When the lady called, and I checked, I found that the Flipkart card was not LTF. So, I was refusing to apply for that card. So, after some chit-chatting, she said that she would convert the card to LTF-no spend condition of Rs 2 lakh required. I was not convinced, so she said, if she wont convert the card, she would pay me Rs 1000/- from her pocket. Still I repeatedly asked her if she was telling the truth. She said that I could record the call. I use iPhone. So I didn't know how to record, so I asked her to send me Whatsapp chat. She gave me her branch IFSC Code, her employee code and also clearly mentioned that the Flipkart card would be converted to LTF (in the whatsapp chat). I received the card on Friday (10 June 2022) but an amount of Rs 590/- was there (as Joining fees). I told her through Whatsapp again. She said she would email her colleagues on Monday (13 June 2022). Now,
- Do Axis Bank employees have this power to convert to LTF?
- If she does, (in my case), what about the Joining charges?
- What can I do , in case she refuses to convert my card to LTF?
- How will I know that my card has been converted to LTF?