Fuel surcharge not waived?

[steiner03]

I have a SBI BPCL card and i made a fuel transaction worth Rs 3000/- using the card. But I got charged Rs 3035.40/-.
The surcharge should be waived off right?
Why i got charged more?
How can I raise a request/complaint for the same?

This was my first fuel transaction on a credit card so i am not aware how surcharge waiver works.

 

[Anil_Singh]

I have a SBI BPCL card and i made a fuel transaction worth Rs 3000/- using the card. But I got charged Rs 3035.40/-.
The surcharge should be waived off right?
Why i got charged more?
How can I raise a request/complaint for the same?

This was my first fuel transaction on a credit card so i am not aware how surcharge waiver works.

They will reverse the 1% surcharge in 2-3 days. GST won't be reversed.

 

[Rao]

They will reverse the 1% surcharge in 2-3 days. GST won't be reversed.

Bit sbi bpcl rupay cc their is no fuel surcharge waiver care person said n I personally experienced

 

[Anil_Singh]

Bit sbi bpcl rupay cc their is no fuel surcharge waiver care person said n I personally experienced

I got waiver everytime when I had the card. No idea about now.

 

[Rao]

I got waiver everytime when I had the card. No idea about now.

Which card you used visa or rupay ? You do transaction via swipe or scan ? You got points & 1% surcharge waiver ? I am getting points & surcharge waiver in BPCL VISA CC but not in BPCL RUPAY via swipe,tap & pay

 

[Anil_Singh]

Which card you used visa or rupay ? You do transaction via swipe or scan ? You got points & 1% surcharge waiver ? I am getting points & surcharge waiver in BPCL VISA CC but not in BPCL RUPAY via swipe,tap & pay

Visa CC. I closed it few months ago.

 

[Rao]

Visa CC. I closed it few months ago.

I am talking about RUPAY cc,as sbi care lady said no 1% fuel surcharge waiver in RUPAY cc but I got It in my CC statement..SBI care persons are either illiterate or me ? Today I got 19 Rs back on 22 Dec 2023 for transaction done on 18 December 2023