GFYTR Blocked my account stating internal checks

[vinothvk]

Hi,

My GYFTR credentials assocaited with my mobile and email got blocked by GYFTR stating internal checks. i can't able to purchase any vouchers from HDFC/AXIS platform using smartbuy. They are not ready to unblock my account

REVERT FROM GYFTR:
Please note that your orders could not pass through some internal checks and hence you will not be able to place any order.

pls guide

 

[vaibhav111vaibhav111 is verified member.]

Hi,

My GYFTR credentials assocaited with my mobile and email got blocked by GYFTR stating internal checks. i can't able to purchase any vouchers from HDFC/AXIS platform using smartbuy. They are not ready to unblock my account

REVERT FROM GYFTR:
Please note that your orders could not pass through some internal checks and hence you will not be able to place any order.

pls guide

upload ss, cause why would GYFTR would block? you did 1L trnx each month or so?

 

[Zacobite]

Hi,

My GYFTR credentials assocaited with my mobile and email got blocked by GYFTR stating internal checks. i can't able to purchase any vouchers from HDFC/AXIS platform using smartbuy. They are not ready to unblock my account

REVERT FROM GYFTR:
Please note that your orders could not pass through some internal checks and hence you will not be able to place any order.

pls guide

pls tell us ur usage

 

[vinothvk]

upload ss, cause why would GYFTR would block? you did 1L trnx each month or so?

I never even purchased vouchers more than 10k in GYFTR. reached HDFC helpdesk and then reached GFYTR for resolution

 

[vinothvk]

pls tell us ur usage

not even pruchased more than 10k vouchers.

 

[vaibhav111vaibhav111 is verified member.]

I never even purchased vouchers more than 10k in GYFTR. reached HDFC helpdesk and then reached GFYTR for resolution

this is b.s from GYFTR side.. i hope someone will help you here. @Vasuki @HumorSimpson

 

[HumorSimpson]

this is b.s from GYFTR side.. i hope someone will help you here. @Vasuki @HumorSimpson

No idea 💡. .

 

[Zacobite]

I never even purchased vouchers more than 10k in GYFTR. reached HDFC helpdesk and then reached GFYTR for resolution

v v strange!! keep at it.. and get real reason? this is unacceptable.. will deprive you if all value in cc.. and hdfc pno as well

 

[DheerajK]

Hi,

My GYFTR credentials assocaited with my mobile and email got blocked by GYFTR stating internal checks. i can't able to purchase any vouchers from HDFC/AXIS platform using smartbuy. They are not ready to unblock my account

REVERT FROM GYFTR:
Please note that your orders could not pass through some internal checks and hence you will not be able to place any order.

pls guide

Exactly same thing happened with me. Any update you have? Account unblocked? What steps did you take?

 

[vinothvk]

Exactly same thing happened with me. Any update you have? Account unblocked? What steps did you take?

Did multiple followups via email. no response from their side

 

[DheerajK]

Update: CONSUMER FORUM complaint is what i did and got a call from them in 2 hours of complaint. Hopefully it should be resolved now.

 

[PavvanPavvan is verified member.]

Update: CONSUMER FORUM complaint is what i did and got a call from them in 2 hours of complaint. Hopefully it should be resolved now.

How did you raise ?
Please can you guide us

 

[Aravind P]

I'm also facing same issue. They are not disclosing reason.

 

[HumorSimpson]

Update: CONSUMER FORUM complaint is what i did and got a call from them in 2 hours of complaint. Hopefully it should be resolved now.

Open a new thread and explain

 

[sonuyos]

Same with me but with Axis.

Never purchased more than 10k Amazon vouchers.

They said it card and my number both are blocked.

 

[nerdy]

I’ve been trying to purchase Amazon vouchers through AMEX Gyfter for the past 2–3 months. While all transactions were successful, I never received the vouchers.
It seems safe to conclude that Amazon vouchers (Pay/Shopping) are not currently available to us.


Received this email from Gyfter

Greetings from GyFTR!

I sincerely apologize for the delay in sharing the response. As per the update received from the relevant department, I would like to inform you that the order AMEX-xxxxxxxx has failed, and hence no vouchers have been issued.

Additionally, I would like to clarify that the refund has been initiated from our end and should reflect in your source account within 5-7 working days.

I regret to inform you that your voucher transactions could not pass through some internal security checks on our website. Unfortunately, due to this, you will not be able to place any orders on the GyFTR Amex website in the future.

You may visit at https://www.gyftr.com/amexrewardmultiplier/contact-us and talk to our virtual assistant Ema for any quick assistance on a host of queries like how to use your voucher, resend your vouchers, and raise instant complaints.

Warm Regards,
XXX
Team GyFTR

 

[Shubham330Shubham330 is verified member.]

No such communication. Looks like Stock went out due to festive seasson and holidays. Try after 1st jan

 

[nerdy]

No such communication. Looks like Stock went out. Try after 1st jan

Gyfter support executive mentioned this in the mail...

you will not be able to place any orders on the GyFTR Amex website in the future.

 

[Sobirvs]

I got the vouchers this month, last month too and all worked.

 

[Shubham330Shubham330 is verified member.]

I purchase vouchers today morning only. It worked as always.