Got an email for LTF upgrade to Avios. Help?

[repertoire]

I've had a Legend CC for years now and they've offered zero upgrades / limit enhancements in classic Indusind fashion. Even after I begged on my hands and knees for Pinnacle to their PNO. So this is a surprise, lol.

I figure anything is better than Legend. So I clicked on it and they said someone will reach out to me.

I travel internationally once or twice a year. Usually to SEA. I'm in the process of moving to the US though and I expect my air travel to pick up in the future. But I don't know the first thing about airline miles programs. Never used them before. So, should I pick BA or Qatar?

I'm inclined to pick Qatar just because I've seen their flights pop up in my searches more frequently and I think they're more budget-oriented than BA? But is there a deeper calculus here of miles program and transferring miles between airlines?

 

[paper.rockets]

Please share the email id of head credit card. I had also clicked on the upgrade link in the mail. But till now didn't received any call.

head.cardservices@indusind.com
Their grievance redressal policy is https://www.indusind.com/content/da...ceRedressal/grievance-redressal-mechanism.pdf, though it does not provide any email ID contact above head of card services

 

[repertoire]

It took a few more emails but I finally got the call, they took consent and told me I'll get it in 15 days.

I am curious to know how you contacted PNO, as there is no direct email ID for PNO provided on their website.

Guess it was headcardservices, not PNO.

 

[Legend7777]

I tried to send an email to head.cardservices@indusind.com but no response till now

 

[imdjay]

I tried to send an email to head.cardservices@indusind.com but no response till now

IndusInd is the most stupid bank I have ever dealt with.

All their employees are lazy lethargic .
They might send you a response after 10s of your email and that too after 15-20 days.

 

[SwipeSavvy]

Anyone received the card yet?

 

[rohitrc]

It took a few more emails but I finally got the call, they took consent and told me I'll get it in 15 days.

Guess it was headcardservices, not PNO.

Did you got the card? What all things happened after that consent call that you had received.

 

[Legend7777]

received a call from them head.cardservices@indusind.com and confirmed the upgrade over call

 

[SwipeSavvy]

A couple of follow ups via email and call and I finally see the upgraded card in the app. Hopefully it will also be delivered soon

 

[EchoAlpha1a]

Same happened now card has been dispatched

 

[Deleted member 11974]

What is the criteria for the same

 

[gotrajk]

A couple of follow ups via email and call and I finally see the upgraded card in the app. Hopefully it will also be delivered soon

and you got it LTF with no joining fees?

 

[rohitrc]

Below is the complete list of differences between paid and LTF version.Apart from annual and joining benefits , international lounge access is not part of the LTF version , rest everything is same.
View attachment 52074

Complimentary Domestic Airport Lounge Access in India also not part of this LTF version?

 

[anirban.choudhuryanirban.choudhury is verified member.]

Complimentary Domestic Airport Lounge Access in India also not part of this LTF version?

No Ig, as per the sheet

 

[Firewing224]

They didn't mention this when offering the LTF card. No lounge access? Then why pp issued? Might as well break it in half right now itself.

 

[anirban.choudhuryanirban.choudhury is verified member.]

They didn't mention this when offering the LTF card. No lounge access? Then why pp issued? Might as well break it in half right now itself.

Indusind agents & CSR are not well informed.
The best way to test features with Indusind is trial and error.

Like the tnc for my Indulge says that addon priority pass access gets charged but I was able to get complementary international lounge access for add-ons too.

P-S - Indusind sends priority pass even for legend which has chargeable access.

I would suggest you can do a hit and trial and test , there is a 50-50 chance of charges.

 

[BVCBVC is verified member.]

Indusind agents & CSR are not well informed.
The best way to test features with Indusind is trial and error.

Like the tnc for my Indulge says that addon priority pass access gets charged but I was able to get complementary international lounge access for add-ons too.

P-S - Indusind sends priority pass even for legend which has chargeable access.

I would suggest you can do a hit and trial and test , there is a 50-50 chance of charges.

Yes, you have always suggested this only. I have Intl travel next month, I will try accessing Intl Lounge using Indulge Add on PP and see.

 

[Firewing224]

Indusind agents & CSR are not well informed.
The best way to test features with Indusind is trial and error.

Like the tnc for my Indulge says that addon priority pass access gets charged but I was able to get complementary international lounge access for add-ons too.

P-S - Indusind sends priority pass even for legend which has chargeable access.

I would suggest you can do a hit and trial and test , there is a 50-50 chance of charges.

But in that case, I don't want to bear 29$ charges for pp use for a mediocre lounge. These days can't be sure. Ahmedabad and Pune lounges were the worst ones I visited. Felt like cancelling the entry.

 

[kvndsz512]

Indusind agents & CSR are not well informed.
The best way to test features with Indusind is trial and error.

Like the tnc for my Indulge says that addon priority pass access gets charged but I was able to get complementary international lounge access for add-ons too.

P-S - Indusind sends priority pass even for legend which has chargeable access.

I would suggest you can do a hit and trial and test , there is a 50-50 chance of charges.

ya they are funny... like my pioneer legacy has 3.5% forex fees as its ltf ... if it was paid it would have been lesser like 1.8% ~

 

[ANW]

Hi,

Does the Gold tier membership of Qatar Airways Privilege Club offered with this card come with Qpoints being added to your account (like the 10 nights added to your Bonvoy account with the HDFC Marriot card, giving you a head start) so that you would only need to earn the difference in tier points to get to Platinum.

Or is it like the Axis Bank Vistara card where your account was upgraded to Gold, but you still needed to earn the total number of tier points to progress to Platinum (not just the difference between Gold and Platinum)?

Thanks