Gpay UPI payment is awfully slow!!!

[krishg]

Not sure if it's me but UPI payment via gpay is pathetically slow no matter what bank I use. I am using Galaxy S23. I have almost given up and use other apps for this reason. It's annoying and embarrassing to wait for around 30 seconds and even a minute to pay in standing in front of a shop or merchant. Wondering if anyone has same problem?
I wanted to use gpay more hoping to get Ace card to show up, but this slowness is pissing me off!!

 

[yusuf646]

Exactly, GPay is really slow, even for recharges. But UPI Lite in GPay works faster than most UPI apps (still not as fast as the Paytm Wallet).

I know, but wanted to use gpay for some time hoping to get Ace card to show up.

 

[CosmicCat]

I agree. Ever since Google Pay was re-engineered in Flutter (A framework to develop mobile apps) in 2020, the app has been feeling very slow and sluggish ever since. Prior to the usage of Flutter, the app used to feel very light-weight and fast. It has been 3 years since it was re-engineered, yet it still feels jittery and slow even in flagship phones, like your Galaxy S23. I use it mostly because:
1. It's the only UPI app that keeps the transaction history for as long as it goes.
2. It supports contactless payments with a Visa/Mastercard card.

My experience with other UPI apps:
PhonePe: I hate using PhonePe for its convoluted UX and ad-filled UI, and more importantly — it doesn't keep a record of transactions over one year.

Amazon Pay: Although the UX of Amazon Pay UI is great, but sometimes it feels slow. However, I hate the fact it doesn't keep the record of the recipient's VPA handle and the transaction comments in transaction history.

BHIM UPI: BHIM app has decent UX, but it feels very slow and jittery. Moreover, similar to other UPI apps, it doesn't keep transaction history for more than a year either.

Other apps: I deactivated my Paytm and MobiKwik accounts long time ago due to several poor experiences, so can't comment on them. And don't feel confident on CRED due to its poor privacy policy.

Lately, I have only two dedicated UPI apps installed: Google Pay and BHIM. I mostly use GPay because of the aforementioned reason. I use Amazon Pay UPI only when there's a dedicated offer running.

 

[chandra.prakash]

I agree. Ever since Google Pay was re-engineered in Flutter (A framework to develop mobile apps) in 2020, the app has been feeling very slow and sluggish ever since. Prior to the usage of Flutter, the app used to feel very light-weight and fast. It has been 3 years since it was re-engineered, yet it still feels jittery and slow even in flagship phones, like your Galaxy S23. I use it mostly because:
1. It's the only UPI app that keeps the transaction history for as long as it goes.
2. It supports contactless payments with a Visa/Mastercard card.

My experience with other UPI apps:
PhonePe: I hate using PhonePe for its convoluted UX and ad-filled UI, and more importantly — it doesn't keep a record of transactions over one year.

Amazon Pay: Although the UX of Amazon Pay UI is great, but sometimes it feels slow. However, I hate the fact it doesn't keep the record of the recipient's VPA handle and the transaction comments in transaction history.

BHIM UPI: BHIM app has decent UX, but it feels very slow and jittery. Moreover, similar to other UPI apps, it doesn't keep transaction history for more than a year either.

Other apps: I deactivated my Paytm and MobiKwik accounts long time ago due to several poor experiences, so can't comment on them. And don't feel confident on CRED due to its poor privacy policy.

Lately, I have only two dedicated UPI apps installed: Google Pay and BHIM. I mostly use GPay because of the aforementioned reason. I use Amazon Pay UPI only when there's a dedicated offer running.

I also use mostly bhim app, Gpay and payzapp for UPI transaction. Paytm is not bad but it's customer support is very bad no human response in any issues.

 

[D₹V]

It's the only UPI app that keeps the transaction history for as long as it goes.

Well, I've deleted the payment history of Google Pay 😛.

 

[rajcasio]

I have raised a gpay support request....let's see.

Did you fix it? I'm facing this issue for more than a year and still the same
How to contact GOOGLE PAY effectively without raising a ticket?

 

[krishg]

Did you fix it? I'm facing this issue for more than a year and still the same
How to contact GOOGLE PAY effectively without raising a ticket?

No not fixed. Gpay support told me my bank is slow. Which means all major banks in India are slow as I have accounts in all top banks in India 😆
Clearly it's problem with gpay, but I did not bother as I hardly use gpay. Other UPI apps don't have this problem.

 

[RAMESH BABU N]

The recent FinTech Apps - SuperMoney, Rio.Money, FabMoney, Junio... are relatively very fast - when compared to oldies like GPay. These new ones are slick n fast n appealing.

I don't understand why those oldies want EVERYTHING N ANYTHING in their buggy Apps. Will anyone buy insurance or MF by using them ? Why add such useless junk n confuse users. Loans, insurance, wealth, travel, hotels, train/bus/air ticketing, credit cards, bank deposits.... What not. Illogical n stupid, in my opinion.

The main purpose is getting defeated. And, earning bad name....

 

[iamdhamo]

The recent FinTech Apps - SuperMoney, Rio.Money, FabMoney, Junio... are relatively very fast - when compared to oldies like GPay. These new ones are slick n fast n appealing.

I don't understand why those oldies want EVERYTHING N ANYTHING in their buggy Apps. Will anyone buy insurance or MF by using them ? Why add such useless junk n confuse users. Loans, insurance, wealth, travel, hotels, train/bus/air ticketing, credit cards, bank deposits.... What not. Illogical n stupid, in my opinion.

The main purpose is getting defeated. And, earning bad name....

They want to use always they can make money 🤑 🤑 🤑