I heard many cases about groww; people were not getting the actual day NAV for various reasons investing through groww.
Today I have faced the same. Today I placed a lumpsum order in Parag Parikh Flexi cap of Rs 10000 in 12.59pm. I have an active sip on that folio and did lump sump many times before. So no issue with kyc there .
But today, somehow,they order was not processed by the exchange according to groww.
So , I have lost today's NAV.
I have raised a complain in customer care but got the generic answer like; mutual fund cut off timing, mf exchange to send the amount to mutual fund bank account blah blah.
But in the end, I the Investor have to bear all the losses.
I am thinking of switching to MF central to avoid such issues in future.
You can share your valuable advice/past experience about the similar incident here
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