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GYFTR blocked my account - Infinia Card User

DheerajK

TF Buzz
Hi All,

Recently GYFTR blocked my account and all my transactions are failing.

They are not giving me any reason of account blocking and not telling me if they activate my account again. They just said suspicious transaction happened and cant give that information to me. I never used gyftr and my Infinia in wrong way. Just purchased vouchers in a normal manner and not too much.

Can someone help, please.

Thanks
 
By any chance, have u used same card in multiple accounts or multiple cards in same account? Gyftr policy is single card with single number. This also means getting a new number every time u renew or upgrade a card🤦‍♂️. I know it is frustrating, but it is what it is.

Here is one more.

 
By any chance, have u used same card in multiple accounts or multiple cards in same account? Gyftr policy is single card with single number. This also means getting a new number every time u renew or upgrade a card🤦‍♂️. I know it is frustrating, but it is what it is.

Here is one more.


ohh, I am using my upgraded card on the same no as the previous one for GYFTR, this is really scary
 
ohh, I am using my upgraded card on the same no as the previous one for GYFTR, this is really scary
So am I and most other people 😅. But it is their policy. Whenever I complaint them about any issues, they always used to tell this thing first "Have u used multiple cards on this number". Just that they do not enforce it strictly or permanently at least not until few months back.
 
So am I and most other people 😅. But it is their policy. Whenever I complaint them about any issues, they always used to tell this thing first "Have u used multiple cards on this number". Just that they do not enforce it strictly or permanently at least not until few months back.
So the issue is more from gyftr side than hdfc or amex. Got amex and hdfc cc 3 and 2 months back so not used gyftr much. seems from now need to use different number for different cards
 
By any chance, have u used same card in multiple accounts or multiple cards in same account? Gyftr policy is single card with single number. This also means getting a new number every time u renew or upgrade a card🤦‍♂️. I know it is frustrating, but it is what it is.

Here is one more.


So we need to have a different phone number for each card? I have three AMEX, one HDFC and one Axis card that I use on their respective Gyftr accounts. So I need to get 5 phone numbers for them? How is this possible because all these cards have to be linked to my primary phone number only??
 
So we need to have a different phone number for each card? I have three AMEX, one HDFC and one Axis card that I use on their respective Gyftr accounts. So I need to get 5 phone numbers for them? How is this possible because all these cards have to be linked to my primary phone number only??
By single card, I meant single card from a bank, as website itself is different. So, same number can be used for on amex and hdfc. But if u have 3 amex cards, then need 3 accounts for those 3 cards and never interchange them.

From what I understand, Gyftr number doesn't have to match with bank number. They are independent.
 
By any chance, have u used same card in multiple accounts or multiple cards in same account? Gyftr policy is single card with single number. This also means getting a new number every time u renew or upgrade a card🤦‍♂️. I know it is frustrating, but it is what it is.

Here is one more.


The only Violations i can think of are:
1. I sent one Flipkart GV to my frient for ordering few itme son his address as there was limit to quality in flipkart.
2. I think i logged into AMex Gyftr using smae number but didnt bought any voucher

Other than this i dont do any fancy stuff. Usual buying Amazon Pay voucher, Amazon shopping, Flipkart voucher, Swiggy and Zomato Voucher.

Please suggest.
 
By single card, I meant single card from a bank, as website itself is different. So, same number can be used for on amex and hdfc. But if u have 3 amex cards, then need 3 accounts for those 3 cards and never interchange them.

From what I understand, Gyftr number doesn't have to match with bank number. They are independent.
Right. Thanks for this update. So, yeah, the amount of complications is getting totally ridiculous now. Wonder why the likes of Gyftr are introducing so many checks and blockages in their way of doing business.
 
The only Violations i can think of are:
1. I sent one Flipkart GV to my frient for ordering few itme son his address as there was limit to quality in flipkart.
2. I think i logged into AMex Gyftr using smae number but didnt bought any voucher

Other than this i dont do any fancy stuff. Usual buying Amazon Pay voucher, Amazon shopping, Flipkart voucher, Swiggy and Zomato Voucher.

Please suggest.
Gift cards are supposed to be gifted, as name suggests. So I don't think there is any issue with that.
 
Gift cards are supposed to be gifted, as name suggests. So I don't think there is any issue with that.
Then what could be the issue. I cant think of anything. This account block can ruin Infinia benefits.

Can i use same infinia card in newly created gyftr account using my family member's phone number? If they store my card number, they will catch but i dont think they are allowed to store card setails.

Please suggest.
 
Then what could be the issue. I cant think of anything. This account block can ruin Infinia benefits.

Can i use same infinia card in newly created gyftr account using my family member's phone number? If they store my card number, they will catch but i dont think they are allowed to store card setails.

Please suggest.
Now that ur account is blocked already, u can try and see.

Or apply an add on cards for your father and then use that card and his number, if u want to be extra careful.
 
Moved all my spends to statement cashback cards instead of RP based cards due to extra Gyftr charges on vouchers
Cashback cards are useful only for online purchases. For most of us who are outside metro cities offline purchases are always much higher including where we get better deals for which cashback cards are useless.
 
Cashback cards are useful only for online purchases. For most of us who are outside metro cities offline purchases are always much higher including where we get better deals for which cashback cards are useless.
Yes
Also, for low-medium spenders cashback cards are the way to go
But for higher spends you can hit the cashback limit pretty quickly.
 
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