GYFTR blocked my account - Infinia Card User

[vishalgupta2]

So am I and most other people 😅. But it is their policy. Whenever I complaint them about any issues, they always used to tell this thing first "Have u used multiple cards on this number". Just that they do not enforce it strictly or permanently at least not until few months back.

A few months back, I had a confusion and I accidentally tried to use my DCB with my wife's gyftr account. Both the accounts were locked for that month and released on 1st of next month. Guess they are stricter now

 

[rajats3d]

Hi All,

Recently GYFTR blocked my account and all my transactions are failing.

They are not giving me any reason of account blocking and not telling me if they activate my account again. They just said suspicious transaction happened and cant give that information to me. I never used gyftr and my Infinia in wrong way. Just purchased vouchers in a normal manner and not too much.

Can someone help, please.

Thanks

Hey,
Even my account has been blocked for trying multiple times since transaction wasn't going through I kept trying. Wasn't trying anything unusual, but it's blocked as per their policy however they said it will start working after 30 days from your last successful transaction at gyftr. So maybe you can wait for a month and they also asked me to not try in-between. BTW I have an amex gyftr account and not hdfc gyftr. Still hope this info helps.

 

[RAMESH BABU N]

THANK GOD.

I have no such fancy cards.
No such RPs.
No Gyftrs.
No Smartbuys.

Happy.
No headaches.
No tensions.

 

[Harry1]

Anyone able to reach OTP page today?

I am getting "Error in Payment initiatePayment" message on payzapp and "Request failed with status code 400" on hdfc gyftr Website. Not even getting option to enter card details.

Is my account also blocked now🤦‍♂️?

@DheerajK Were u seeing some error messages or something else?

Edit: False alarm. Just temporary issue. It's back now.

 

[tachniki]

If they store my card number, they will catch but i dont think they are allowed to store card setails.

Before tokenization story, we (company I worked for) didn't store full credit card, but we used to store credit card hash. When we hash A and output is B, one cannot compute back A from B. But if A is again hashed, it always return B. So, when doing a transaction, if two users use same credit card, we could link. Not sure after tokenization, that is stopped.

 

[vishalgupta2]

Before tokenization story, we (company I worked for) didn't store full credit card, but we used to store credit card hash. When we hash A and output is B, one cannot compute back A from B. But if A is again hashed, it always return B. So, when doing a transaction, if two users use same credit card, we could link. Not sure after tokenization, that is stopped.

My understanding is that token has more random data (some of that unknown to merchant) but the tokens are unique per card per merchant (which maybe payment gateway) so merchants may still be able to identify the card.

 

[Umang85]

By single card, I meant single card from a bank, as website itself is different. So, same number can be used for on amex and hdfc. But if u have 3 amex cards, then need 3 accounts for those 3 cards and never interchange them.

From what I understand, Gyftr number doesn't have to match with bank number. They are independent.

Well that will be difficult if you ever used 2-3 cards with same mobile number even once. Have been trying to delink platinum travel and gold charge. But calling doesn't give any options. So finally shot and email to them. Hopefully they let me change phone number. I am not sure what will happen if someone actually goes for a mobile number change .. guess gyftr will just tell them "you are so screwed 🪛"