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Gyftr Edge Rewards transactions failing

something is definately happening, points have not been crediting for over a week, and their app is not showing transactions since yesterday
 
I successfully bough swiggy vochers 3 times this month, but now I am facing this problem for last 3 days.
I have tried clearing cache from browsers.
I have tried using mine different axis bank cards- magnus CC master card, select CC master card, burgandy visa debit card, still same error transaction error.
I tried different mobile number of my wife, ans tried her axis credit card same error.

customer care of gyftr is all machine, and no option to log a complaint.
anyone else facing the issue recently or know the soloution.
 
I successfully bough swiggy vochers 3 times this month, but now I am facing this problem for last 3 days.
I have tried clearing cache from browsers.
I have tried using mine different axis bank cards- magnus CC master card, select CC master card, burgandy visa debit card, still same error transaction error.
I tried different mobile number of my wife, ans tried her axis credit card same error.

customer care of gyftr is all machine, and no option to log a complaint.
anyone else facing the issue recently or know the soloution.
Facing the same issue for a few weeks now. CC says the issue is from the bank's end ... failure to authenticate the transaction... whatever that means. They aren't able to resolve.
 
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