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I've received the card a few weeks back. Try calling customer care instead of email - that worked for me.Did anyone actually get the card? I have been following up for months (they failed to link my dematto my OGS). Finally now that I am eligible they are saying they don't have an onboarding process for 30k M4B.
Iam hoping to get the card before 20th April but it feels like they are stalling on purpose.