HDFC Bank Scammed me.

[itsme.sumit]

So I'm an account holder of hdfc savings account from 2023. A guy from my home branch issued a pos merchant device (called mosambi) on my name without any digital/physical consent of mine which charged me 1500rupees+GST which is directly deducted from my hdfc savings account. That bank employee told me that he will make it refund to me within a few months but he never make it refunded back into my account. Now can I sue HDFC bank on RBI ombudsman by the name of fraud which is done by them by issues something which i never asked for. I even denied the verification for that pos device from my end even though the rental amount was deducted later on which at that time pissed me a lot. The guy who did all this already left the bank. I visited the branch recently and an another employee was saying that they can't give any assurity about my refund. Actually i went for my recent bank MAB charges levied on my account because i couldn't maintained my account for few months and the total amount is around 500-600rs. Even though i hold some multiple Lakhs of FDs on that account, They ignored and denied me patheticly that's why I want to sue them based on my that particular incident. I want the BM and their petty pathetic employees a hard lesson. Is there any way to screw them hard like paying them a good amount of competition?

Update#1 sent email to BM,RM and PNO related to this fraud.

 

[nh124001]

"That bank employee told me that he will make it refund to me within a few months but he never make it refunded back into my account." : at that time only you should had lodged a complaint at nodal officer or pno, now only solution is lodge a formal complaint via email to nodal officer or pno asap and if no satisfactory received lodge complaint to RBI immediately

 

[shu_sha]

Write a formal complaint to the branch manager with the proofs you have for the refund and take the receiver stamp copy for yourself.

Tell the BM that if this is not resolved I have to file a formal complaint with PNO and RBIO .

 

[Prateek Rathor]

"That bank employee told me that he will make it refund to me within a few months but he never make it refunded back into my account." : at that time only you should had lodged a complaint at nodal officer or pno, now only solution is lodge a formal complaint via email to nodal officer or pno asap and if no satisfactory received lodge complaint to RBI immediately

He's right. Go for it. 👍🏻

 

[itsme.sumit]

"That bank employee told me that he will make it refund to me within a few months but he never make it refunded back into my account." : at that time only you should had lodged a complaint at nodal officer or pno, now only solution is lodge a formal complaint via email to nodal officer or pno asap and if no satisfactory received lodge complaint to RBI immediately

Yes you're right there's been some negligency done by my side too but the sins they did and doing currently is not forgiveable from my sight of aspect as they can't even reverse a pretty 600-700rs of MAB charges. It's payback time👿

 

[Credit_Cards]

HDFC has two type of employees only either good or bad and there is no in between also 90% are in bad category but this one is new category you introduced me, its Worst !!

 

[aniketkr.sharma]

So I'm an account holder of hdfc savings account from 2023. A guy from my home branch issued a pos merchant device (called mosambi) on my name without any digital/physical consent of mine which charged me 1500rupees+GST which is directly deducted from my hdfc savings account. That bank employee told me that he will make it refund to me within a few months but he never make it refunded back into my account. Now can I sue HDFC bank on RBI ombudsman by the name of fraud which is done by them by issues something which i never asked for. I even denied the verification for that pos device from my end even though the rental amount was deducted later on which at that time pissed me a lot. The guy who did all this already left the bank. I visited the branch recently and an another employee was saying that they can't give any assurity about my refund. Actually i went for my recent bank MAB charges levied on my account because i couldn't maintained my account for few months and the total amount is around 500-600rs. Even though i hold some multiple Lakhs of FDs on that account, They ignored and denied me patheticly that's why I want to sue them based on my that particular incident. I want the BM and their petty pathetic employees a hard lesson. Is there any way to screw them hard like paying them a good amount of competition?

First they will not entertain there ex employees,

Ask for reversal about there previous employee mistake on your name & then ask that he was going to remove those charges as you never applied for the same, if they deny then You simply have to ask whether you applied for the POS machine and if yes, you need a copy of your application.

If they deny then you can take steps that you never applied and why got charged. That will be simply in your favour and if they brought you some duplicate documents then it will be a huge fraud going on not only with you it will be for large number of people.

And in this case you may loose this case as your duly signed paper will be presented for your application and you will be not able to answer about your signature on that application.