GhanaKasoota
TF Buzz
I was getting an upgrade offer on my HDFC cc I emailed HDFC asking to make it LTF, and they replied that they are willing to do it. After my consent, I got an email saying they can offer only FYF, but I have written confirmation that they agreed to give me an LTF upgrade. Currently, I have mailed PNO regarding the same. Does this case stand for RBI Ombudsman? If required, just asking as the bank has given confirmation earlier.