HDFC credit card senior citizen issue

[jhanishdev]

We have had accounts with HDFC for 2 decades now. Our Business Regalia LTF cards were issued during launch and we used it as the primary card until covid-19. Post Covid, HDFC was punished by RBI and they started issuing Infinia ltf to everyone during the ban. We never got the offer. I emailed them for upgrade but was denied.

We closed all credit cards but one in my fathers name. Today, my fathers Business Regalia is about 10 years old with no credit limit enhancements, card upgrade offers or any spend based offers received since 2019. Also, the card is now heavily devalued to the point of being useless compared to when it was issued.

His Cibil score is excellent and we never misused the card (no excessive utility payments, 0 lounge access etc). Our payments have been on time, everytime.

The card is now in the drawer. I dont care about HDFC and we are already moving our business to other banks, but the problem is my father is now 70 years old meaning he cannot apply for a new card as per requirements.

If there a way to get break the cycle with HDFC and get a card upgrade to maybe a LTF Regalia Gold?

 

[iscoopicecreams]

Is there 70 yrs limit for cc issuance?

 

[aniketkr.sharma]

We have had accounts with HDFC for 2 decades now. Our Business Regalia LTF cards were issued during launch and we used it as the primary card until covid-19. Post Covid, HDFC was punished by RBI and they started issuing Infinia ltf to everyone during the ban. We never got the offer. I emailed them for upgrade but was denied.

We closed all credit cards but one in my fathers name. Today, my fathers Business Regalia is about 10 years old with no credit limit enhancements, card upgrade offers or any spend based offers received since 2019. Also, the card is now heavily devalued to the point of being useless compared to when it was issued.

His Cibil score is excellent and we never misused the card (no excessive utility payments, 0 lounge access etc). Our payments have been on time, everytime.

The card is now in the drawer. I dont care about HDFC and we are already moving our business to other banks, but the problem is my father is now 70 years old meaning he cannot apply for a new card as per requirements.

If there a way to get break the cycle with HDFC and get a card upgrade to maybe a LTF Regalia Gold?

First check if the card is active or dormant, if it's active then use it for 1-2 transaction per month for 3 months & ask hdfc team for upgrade and if it's in dormant you have to use it for 6 month then ask for upgrade so that they can atleast see your bill is getting generated every month.

 

[aniketkr.sharma]

Is there 70 yrs limit for cc issuance?

60 years as of now for every banks

 

[basant]

60 years as of now for every banks

is this for new issuance ? Old card will be renewed or not?

 

[jhanishdev]

First check if the card is active or dormant, if it's active then use it for 1-2 transaction per month for 3 months & ask hdfc team for upgrade and if it's in dormant you have to use it for 6 month then ask for upgrade so that they can atleast see your bill is getting generated every month.

tried that once. Did an annual spend of 4L last year and requested an upgrade. denied. still no credit limit enhancements, upgrades or spend based offers.

 

[aniketkr.sharma]

is this for new issuance ? Old card will be renewed or not?

Its for issuance, yes old card will be renewed.

 

[aniketkr.sharma]

tried that once. Did an annual spend of 4L last year and requested an upgrade. denied. still no credit limit enhancements, upgrades or spend based offers.

Then you have to do the same process as we do to get preapproved offers opening and account with hdfc

 

[jhanishdev]

Then you have to do the same process as we do to get preapproved offers opening and account with hdfc

Still have group accounts.only downgraded from Imperia to preffered.

Is this a case for RBI? I mean it is a clear case of discrimination.

 

[tachniki]

60 years as of now for every banks

Not all banks.

 

[aniketkr.sharma]

Still have group accounts.only downgraded from Imperia to preffered.

Is this a case for RBI? I mean it is a clear case of discrimination.

They will simply say it's system generated, try fighting

 

[aniketkr.sharma]

Not all banks.

Yeah exception are always there but majority of them have

 

[RAMESH BABU N]

60 years as of now for every banks

Wrong.
I am 64 now. I got about 7 CCs in FY 2023-2024 when I am 63. Many banks do not issue fresh CCs for 60+. But, many also give upto 65. Almost all banks renew cards without any age limit (generally speaking).

 

[RAMESH BABU N]

Still have group accounts.only downgraded from Imperia to preffered.

Is this a case for RBI? I mean it is a clear case of discrimination.

It is a pure CREDIT decision and RBI can't question a Bank's credit decision. So, do not waste time/effort on that count. Focus on talking to the BM and try to convince him.

 

[tachniki]

Yeah exception are always there but majority of them have

Axis has 70.
Hdfc has 65 for self employed.
Sbi has varied from 65 to no age limit (at least on paper).
Indusind has 75.

 

[jhanishdev]

It is a pure CREDIT decision and RBI can't question a Bank's credit decision. So, do not waste time/effort on that count. Focus on talking to the BM and try to convince him.

Tried speaking to BM. Said he cannot do anything. Honestly, I had not had such a pathetic customer response with any other banks.

 

[aniketkr.sharma]

Axis has 70.
Hdfc has 65 for self employed.
Sbi has varied from 65 to no age limit (at least on paper).
Indusind has 75.

Great research as of now, he's having hdfc so any suggestions for his questions?

 

[jhanishdev]

Reached out to My RM and the local credit card person over concall again.

They said that I had to spend 4L in 6 months for a card upgrade to Regalia gold and it still won’t be ltf.

 

[TechnoFi]

Reached out to My RM and the local credit card person over concall again.

They said that I had to spend 4L in 6 months for a card upgrade to Regalia gold and it still won’t be ltf.

It's mostly wait'n'watch game. Keep high spending on your existing credit card while awaiting to get credit card upgrade offer.
You may also try intermittent spending technique, if lucky you may get card upgrade.

 

[kuchbhi]

Reached out to My RM and the local credit card person over concall again.

They said that I had to spend 4L in 6 months for a card upgrade to Regalia gold and it still won’t be ltf.

can try to mail pno